kernel-packages team mailing list archive

[Raja Amer Khan <amer@xxxxxxxxxxxxxxxxx>]

apport information

** Attachment added: "IwConfig.txt"
   https://bugs.launchpad.net/bugs/1248838/+attachment/3902141/+files/IwConfig.txt

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1248838

Title:
  Laptop freezes. Hard reset is required.

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hello,

  All of a sudden my laptop freezes and I cannot do anything but to hard
  reset my laptop by pressing the power button for a few seconds.

  I'm attaching the complete information about my laptop. Please check.

  You can get your pc specs through:  sudo lshw -html > mySpecs.html
  (source: http://ubuntuforums.org/showthread.php?t=1052099)

  Thanks
  --- 
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  raja       3842 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=628b1019-5455-4d79-a51f-33969fc66455
  MachineType: Acer Aspire E1-571
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-32-generic root=UUID=16b6aff3-73c9-4993-8e6c-fe4cbd3b0ef4 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-32.47-generic 3.8.13.10
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-32-generic N/A
   linux-backports-modules-3.8.0-32-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-32-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/20/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HC_HR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.06
  dmi.modalias: dmi:bvnAcer:bvrV1.06:bd04/20/2012:svnAcer:pnAspireE1-571:pvrV1.06:rvnAcer:rnEA50_HC_HR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.06:
  dmi.product.name: Aspire E1-571
  dmi.product.version: V1.06
  dmi.sys.vendor: Acer

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