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[Bug 908335] Re: Kernel Hard Freezing Very Often

 

Jmadero, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.


** Tags added: bios-outdated-a09

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/908335

Title:
  Kernel Hard Freezing Very Often

Status in The Linux Kernel:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” package in openSUSE:
  Invalid

Bug description:
  I (and others in the forums) are experiencing MANY hard freezes in
  Ubuntu since upgrading to Kernel 3.0. Here is as much information as I
  can give now but I'll run anything (including the possibility of
  allowing a remote connect) to diagnose this problem as I think it is
  serious and has the potential to ruining machines as I'm frequently
  having to hard shut down which of course runs the possibility of
  damaging a hard drive.

  Problem: Hard freeze very often (I've had as many as 5 in an hour).
  Hard freeze definition from me:

  1. Mouse stops moving
  2. Keyboard actions have no response (including alt+cntrl+f1)
  3. Hard drive spins for a shor time but then stops
  4. Only way to fix is hard shut down

  What's been done:

  1. Checked logs (willing to provide any but I couldn't see any problem)
  2. Tried finding out if software is triggering it, seems to be random, could be wrong

  
  Again I think that this is a major problem so I'll do whatever it takes to provide information. Thank you in advance

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-12-generic 3.0.0-12.20
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: wl
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  joel       1738 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfc700000 irq 46'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:111d7675,102802a0,00100103 HDA:80862802,80860101,00100000'
     Controls      : 20
     Simple ctrls  : 11
  Date: Fri Dec 23 23:12:36 2011
  HibernationDevice: RESUME=UUID=90f593d0-5fa7-400f-a725-a895731a11cb
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Studio 1737
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=e1aae5f2-06b0-45a0-bf21-9ede9bd5263d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-12-generic N/A
   linux-backports-modules-3.0.0-12-generic  N/A
   linux-firmware                            1.60
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 11/25/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0m824g
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd11/25/2009:svnDellInc.:pnStudio1737:pvrA08:rvnDellInc.:rn0m824g:rvrA08:cvnDellInc.:ct8:cvrA08:
  dmi.product.name: Studio 1737
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.

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