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Message #27791
[Bug 908335] Re: Kernel Hard Freezing Very Often
Jmadero, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: bios-outdated-a09
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/908335
Title:
Kernel Hard Freezing Very Often
Status in The Linux Kernel:
Confirmed
Status in “linux” package in Ubuntu:
Incomplete
Status in “linux” package in openSUSE:
Invalid
Bug description:
I (and others in the forums) are experiencing MANY hard freezes in
Ubuntu since upgrading to Kernel 3.0. Here is as much information as I
can give now but I'll run anything (including the possibility of
allowing a remote connect) to diagnose this problem as I think it is
serious and has the potential to ruining machines as I'm frequently
having to hard shut down which of course runs the possibility of
damaging a hard drive.
Problem: Hard freeze very often (I've had as many as 5 in an hour).
Hard freeze definition from me:
1. Mouse stops moving
2. Keyboard actions have no response (including alt+cntrl+f1)
3. Hard drive spins for a shor time but then stops
4. Only way to fix is hard shut down
What's been done:
1. Checked logs (willing to provide any but I couldn't see any problem)
2. Tried finding out if software is triggering it, seems to be random, could be wrong
Again I think that this is a major problem so I'll do whatever it takes to provide information. Thank you in advance
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic 3.0.0-12.20
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: joel 1738 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfc700000 irq 46'
Mixer name : 'Intel Cantiga HDMI'
Components : 'HDA:111d7675,102802a0,00100103 HDA:80862802,80860101,00100000'
Controls : 20
Simple ctrls : 11
Date: Fri Dec 23 23:12:36 2011
HibernationDevice: RESUME=UUID=90f593d0-5fa7-400f-a725-a895731a11cb
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Studio 1737
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=e1aae5f2-06b0-45a0-bf21-9ede9bd5263d ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.0.0-12-generic N/A
linux-backports-modules-3.0.0-12-generic N/A
linux-firmware 1.60
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 11/25/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0m824g
dmi.board.vendor: Dell Inc.
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A08
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd11/25/2009:svnDellInc.:pnStudio1737:pvrA08:rvnDellInc.:rn0m824g:rvrA08:cvnDellInc.:ct8:cvrA08:
dmi.product.name: Studio 1737
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
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