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[Bug 1054121] Re: BUG: unable to handle kernel NULL pointer dereference at (null)

 

Eugene Nelen, as per
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=3884340&spf_p.tpst=swdMain&spf_p.prp_swdMain
=wsrp-
navigationalState%3DswEnvOID%253D4049%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS%20-%20System%20ROM
an update is available for your BIOS (2013.07.01). If you update to this
during your maintenance window, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream
** Tags added: bios-outdated-2013.07.01 kernel-bug-exists-upstream-v3.6-rc6 needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1054121

Title:
   BUG: unable to handle kernel NULL pointer dereference at   (null)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  We are using HP DL180G6  servers.
  Time to time servers hangs with next kernel dump.

  [ 5208.502006] BUG: unable to handle kernel NULL pointer dereference at           (null)
  [ 5208.510756] IP: [<          (null)>]           (null)
  [ 5208.516391] PGD 0
  [ 5208.518640] Oops: 0010 [#1] SMP
  [ 5208.522253] CPU 0
  [ 5208.524297] Modules linked in: xt_multiport xt_tcpudp xt_conntrack ip6table_filter ip6_tables ebtable_nat ebtables iptable_nat nf_nat nf_conntrack_ipv4 nf_conntrac
  k nf_defrag_ipv4 ipmi_devintf iptable_filter ip_tables x_tables nbd ipmi_si ipmi_msghandler kvm_intel kvm ib_iser rdma_cm ib_cm iw_cm ib_sa ib_mad ib_core ib_addr isc
  si_tcp libiscsi_tcp libiscsi scsi_transport_iscsi xfs 8021q serio_raw i7core_edac dm_multipath garp stp edac_core mac_hid lp parport raid10 raid456 async_pq async_xor
   xor async_memcpy async_raid6_recov igb hpsa dca raid6_pq async_tx raid1 raid0 multipath linear
  [ 5208.582735]
  [ 5208.584394] Pid: 0, comm: swapper/0 Not tainted 3.2.0-24-generic #37-Ubuntu HP ProLiant DL180 G6
  [ 5208.594400] RIP: 0010:[<0000000000000000>]  [<          (null)>]           (null)
  [ 5208.602747] RSP: 0018:ffff88013bc03d90  EFLAGS: 00010046
  [ 5208.608664] RAX: 0000000000000000 RBX: ffff8802376d3800 RCX: 0000000000000000
  [ 5208.616614] RDX: 0000000000000000 RSI: ffff880036c20160 RDI: ffff8802376d3800
  [ 5208.624566] RBP: ffff88013bc03e68 R08: ffff880036c14000 R09: ffff88013b678268
  [ 5208.632517] R10: 0000000000001a19 R11: 0000000000000001 R12: ffff880036c20150
  [ 5208.640468] R13: ffff880036d01180 R14: ffff8801340f0000 R15: ffff880036d01180
  [ 5208.648417] FS:  0000000000000000(0000) GS:ffff88013bc00000(0000) knlGS:0000000000000000
  [ 5208.657432] CS:  0010 DS: 0000 ES: 0000 CR0: 000000008005003b
  [ 5208.663832] CR2: 0000000000000000 CR3: 0000000001c05000 CR4: 00000000000006f0
  [ 5208.671783] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
  [ 5208.679735] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
  [ 5208.687684] Process swapper/0 (pid: 0, threadinfo ffffffff81c00000, task ffffffff81c0d020)
  [ 5208.696893] Stack:
  [ 5208.699132]  ffffffffa0059689 0000000000000075 ffff88013bc03e20 ffffffffa007021e
  [ 5208.707416]  ffff88013bc03dc0 0000000000000075 ffff880138a33750 000000003401a900
  [ 5208.715700]  ffff88013401a940 ffff88013401a900 0000003c00000001 0001ffff0000003f
  [ 5208.723981] Call Trace:
  [ 5208.726703]  <IRQ>
  [ 5208.729054]  [<ffffffffa0059689>] ? complete_scsi_command+0x139/0x580 [hpsa]
  [ 5208.736905]  [<ffffffffa007021e>] ? igb_clean_rx_irq+0x46e/0x4e0 [igb]
  [ 5208.744182]  [<ffffffffa006fc7b>] ? igb_ring_irq_enable+0x8b/0xb0 [igb]
  [ 5208.751555]  [<ffffffffa005a9cc>] do_hpsa_intr_msi+0xcc/0x2d0 [hpsa]
  [ 5208.758639]  [<ffffffff810d8e15>] handle_irq_event_percpu+0x55/0x220
  [ 5208.765718]  [<ffffffff810d9031>] handle_irq_event+0x51/0x80
  [ 5208.772026]  [<ffffffff810dc187>] handle_edge_irq+0x87/0x140
  [ 5208.778333]  [<ffffffff81015282>] handle_irq+0x22/0x40
  [ 5208.784058]  [<ffffffff8166759a>] do_IRQ+0x5a/0xe0
  [ 5208.789398]  [<ffffffff8165c92e>] common_interrupt+0x6e/0x6e
  [ 5208.795701]  <EOI>
  [ 5208.798048]  [<ffffffff8136b42d>] ? intel_idle+0xed/0x150
  [ 5208.804064]  [<ffffffff8136b40f>] ? intel_idle+0xcf/0x150
  [ 5208.810079]  [<ffffffff81504a01>] cpuidle_idle_call+0xc1/0x280
  [ 5208.816578]  [<ffffffff8101222a>] cpu_idle+0xca/0x120
  [ 5208.822208]  [<ffffffff816235ae>] rest_init+0x72/0x74
  [ 5208.827838]  [<ffffffff81cfbc0d>] start_kernel+0x3ba/0x3c7
  [ 5208.833943]  [<ffffffff81cfb388>] x86_64_start_reservations+0x132/0x136
  [ 5208.841314]  [<ffffffff81cfb140>] ? early_idt_handlers+0x140/0x140
  [ 5208.848200]  [<ffffffff81cfb459>] x86_64_start_kernel+0xcd/0xdc
  [ 5208.854794] Code:  Bad RIP value.
  [ 5208.858508] RIP  [<          (null)>]           (null)
  [ 5208.864241]  RSP <ffff88013bc03d90>
  [ 5208.868124] CR2: 0000000000000000
  [ 5208.872162] ---[ end trace c03593270af25d03 ]---
  [ 5208.877304] Kernel panic - not syncing: Fatal exception in interrupt
  [ 5208.884384] Pid: 0, comm: swapper/0 Tainted: G      D      3.2.0-24-generic #37-Ubuntu
  [ 5208.893205] Call Trace:
  [ 5208.895926]  <IRQ>  [<ffffffff81644023>] panic+0x91/0x1a4
  [ 5208.901955]  [<ffffffff8165d65a>] oops_end+0xea/0xf0
  [ 5208.907486]  [<ffffffff81642ebd>] no_context+0x150/0x15d
  [ 5208.913405]  [<ffffffff81643093>] __bad_area_nosemaphore+0x1c9/0x1e8
  [ 5208.920487]  [<ffffffff81531a82>] ? kfree_skbmem+0x32/0x90
  [ 5208.926599]  [<ffffffff816430c5>] bad_area_nosemaphore+0x13/0x15
  [ 5208.933292]  [<ffffffff81660276>] do_page_fault+0x426/0x520
  [ 5208.939504]  [<ffffffff8105a471>] ? find_busiest_group+0x171/0xbb0
  [ 5208.946392]  [<ffffffff8116578a>] ? __kmalloc_node_track_caller+0x3a/0x1e0
  [ 5208.954053]  [<ffffffff81531dab>] ? __alloc_skb+0x4b/0x240
  [ 5208.960168]  [<ffffffff81532424>] ? __netdev_alloc_skb+0x24/0x50
  [ 5208.966852]  [<ffffffff81161abc>] ? ksize+0x1c/0xc0
  [ 5208.972286]  [<ffffffff81531dec>] ? __alloc_skb+0x8c/0x240
  [ 5208.978399]  [<ffffffff8165cbf5>] page_fault+0x25/0x30
  [ 5208.984127]  [<ffffffffa0059689>] ? complete_scsi_command+0x139/0x580 [hpsa]
  [ 5208.991985]  [<ffffffffa007021e>] ? igb_clean_rx_irq+0x46e/0x4e0 [igb]
  [ 5208.999261]  [<ffffffffa006fc7b>] ? igb_ring_irq_enable+0x8b/0xb0 [igb]
  [ 5209.006635]  [<ffffffffa005a9cc>] do_hpsa_intr_msi+0xcc/0x2d0 [hpsa]
  [ 5209.013716]  [<ffffffff810d8e15>] handle_irq_event_percpu+0x55/0x220
  [ 5209.020796]  [<ffffffff810d9031>] handle_irq_event+0x51/0x80
  [ 5209.027101]  [<ffffffff810dc187>] handle_edge_irq+0x87/0x140
  [ 5209.033406]  [<ffffffff81015282>] handle_irq+0x22/0x40
  [ 5209.039130]  [<ffffffff8166759a>] do_IRQ+0x5a/0xe0
  [ 5209.044467]  [<ffffffff8165c92e>] common_interrupt+0x6e/0x6e
  [ 5209.050771]  <EOI>  [<ffffffff8136b42d>] ? intel_idle+0xed/0x150
  [ 5209.057476]  [<ffffffff8136b40f>] ? intel_idle+0xcf/0x150
  [ 5209.063491]  [<ffffffff81504a01>] cpuidle_idle_call+0xc1/0x280
  [ 5209.069990]  [<ffffffff8101222a>] cpu_idle+0xca/0x120
  [ 5209.075618]  [<ffffffff816235ae>] rest_init+0x72/0x74
  [ 5209.081246]  [<ffffffff81cfbc0d>] start_kernel+0x3ba/0x3c7
  [ 5209.087358]  [<ffffffff81cfb388>] x86_64_start_reservations+0x132/0x136
  [ 5209.094730]  [<ffffffff81cfb140>] ? early_idt_handlers+0x140/0x140
  [ 5209.101618]  [<ffffffff81cfb459>] x86_64_start_kernel+0xcd/0xdc

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic 3.2.0-24.37
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  AlsaDevices:
   total 0
   crw-rw---T 1 root audio 116,  1 Sep 21 15:03 seq
   crw-rw---T 1 root audio 116, 33 Sep 21 15:03 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  Date: Fri Sep 21 15:06:48 2012
  HibernationDevice: RESUME=UUID=95dc726b-6d57-41cb-ab95-5f561b0a2f86
  IwConfig: Error: [Errno 2] No such file or directory
  MachineType: HP ProLiant DL180 G6
  PciMultimedia:

  ProcEnviron:
   LANGUAGE=en_US:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-24-generic root=/dev/mapper/vg-root ro quiet console=ttyS0,115200n8
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill: Error: [Errno 2] No such file or directory
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/01/2012
  dmi.bios.vendor: HP
  dmi.bios.version: O20
  dmi.chassis.type: 23
  dmi.chassis.vendor: HP
  dmi.modalias: dmi:bvnHP:bvrO20:bd02/01/2012:svnHP:pnProLiantDL180G6:pvr:cvnHP:ct23:cvr:
  dmi.product.name: ProLiant DL180 G6
  dmi.sys.vendor: HP

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