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Message #28295
[Bug 1250363] ProcCpuinfo.txt
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1250363/+attachment/3906178/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1250363
Title:
Kernel causes HDMI Audio, network cards to stop working
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I noticed when i restarted my laptop (HP 630 after installing the
latest stable linux kernel (linux-image-13.110.13-generic:amd64
13.11.0-13.20), there was no sound, i could not connect to the
internet via either cable or wireless and the graphics was slow. On
further inspection i found out no network manager displayed "network
devices available" and there was a dummy output in sound settings.
After searching the internet i came across this link ---> http://askubuntu.com/questions/294016/no-sound-in-ubuntu-13-04-only-dummy-output-device-listed
After following the instruction and choosing an earlier version of kernel (3.11.0-12-generic), all the issues were resolved. I have ubuntu 13.10 installed.
Below is the comment that helped. Hope this is helpful in some way to deal with the issue with the latest kernel.
"I also had it - Does sound work before reboot after one update? If yes it is probably the same.
It's bug related to kernel 3.8.0-18.
Run uname -r to check your version of Kernel. If it is 3.8.0-18-generic - try next steps
Reboot and in GRUB select Advanced options
Chose Ubuntu with Kernel ... (Any before -18)
Also you can subscribe this bug at Launchpad, I hope they will fix it soon"
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ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: akoshodi 2460 F.... pulseaudio
/dev/snd/controlC0: akoshodi 2460 F.... pulseaudio
DistroRelease: Ubuntu 13.10
HibernationDevice: RESUME=UUID=81c678ce-b670-40a5-a31f-adab1f716c43
InstallationDate: Installed on 2013-10-25 (17 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04f2:b2f4 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP 655 Notebook PC
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=12b5056c-0b3a-4453-b2ef-a8a558fad324 ro quiet splash acpi_backlight=vendor vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/27/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1885
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 66.11
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/27/2012:svnHewlett-Packard:pnHP655NotebookPC:pvr0793100000205210002620100:rvnHewlett-Packard:rn1885:rvr66.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 655 Notebook PC
dmi.product.version: 0793100000205210002620100
dmi.sys.vendor: Hewlett-Packard
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References