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[Bug 945591] Re: Using the touchpad on Latitude E5520

 

Claudiu Bulcu, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder, but the one all the way at the bottom) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.


** Tags removed: kernel-request-3.2.0-18.28 kernel-request-3.2.0-18.29 kernel-request-3.2.0-19.30 kernel-request-3.2.0-19.31 kernel-request-3.2.0-23.36
** Tags added: bios-outdated-a13 bot-stop-nagging needs-upstream-testing regression-potential

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/945591

Title:
  Using the touchpad on Latitude E5520

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Using the touchpad on a Dell Latitude E5520 laptop is frustrating. The
  mouse pointer jumps almost on any touch, making a double click a very
  annoying experience, together with missing the target. The single
  click is also annoying. I just can't compare this to the Windows
  experience.

  
  The sensitivity and acceleration levels are set very low, very close to zero (or whatever value is on the left side).

  
  I don't want to open another bug, but it happened that the touchpad didn't work once after a night in standby (the lid closed). I couldn't reproduce this with a couple of minutes of standby (the lid closed).

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-17-generic 3.2.0-17.27
  ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
  Uname: Linux 3.2.0-17-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.93-0ubuntu2
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  clau       1778 F.... pulseaudio
  CRDA:
   country GB:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xe3d40000 irq 46'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:111d76e7,1028049a,00100102 HDA:80862805,80860101,00100000'
     Controls      : 37
     Simple ctrls  : 13
  Date: Sat Mar  3 15:21:24 2012
  HibernationDevice: RESUME=UUID=9e61524b-2223-4a45-bdd2-f66cf8cc34ed
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
  MachineType: Dell Inc. Latitude E5520
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-17-generic root=UUID=b6f60177-4875-498b-a0bf-822b4c7c591c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-17-generic N/A
   linux-backports-modules-3.2.0-17-generic  N/A
   linux-firmware                            1.71
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/10/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 03PH4G
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd07/10/2011:svnDellInc.:pnLatitudeE5520:pvr01:rvnDellInc.:rn03PH4G:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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