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[Bug 1237296] Re: ath9k QCA9565/AR9565/QCWB335 Bluetooth not working

 

Do you still have your test kernel available?  If so, can you boot your kernel and run:
dpkg -l | grep linux-firmware

Then also boot my test kernel and run the same command:
dpkg -l | grep linux-firmware

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https://bugs.launchpad.net/bugs/1237296

Title:
  ath9k QCA9565/AR9565/QCWB335 Bluetooth not working

Status in “linux” package in Ubuntu:
  In Progress
Status in “linux” source package in Saucy:
  In Progress
Status in “linux” source package in Trusty:
  In Progress

Bug description:
  Hello,

  I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of
  the shine new Haswell hardware I choose to install Ubuntu 13.10 Beta
  2.

  This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth
  4.0 combination adapter, Wireless is working fine. But Bluetooth
  doesn't, it seems to be successfully deteced but I can't see any other
  Bluetooth devices and they can't see me too.

  Yours sincerly
  Joshua
  --- 
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  joshua     1348 F.... pulseaudio
   /dev/snd/controlC0:  joshua     1348 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

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