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Message #28642
[Bug 1243431] Re: Ubuntu 13.10 64bit installer won't boot unless acpi=off on Dell Optiplex 745
apport information
** Tags added: apport-collected
** Description changed:
I am booting live cd of Ubuntu 13.10 Desktop 64bit but it ends with kernel panic because of some issues with acpi. I tried the following:
- when I provide parameter acpi=off it boots ok.
- when I provide acpi=ht (or no parameter) it generates kernel panic (see the screenshot in attachment).
Moreover I can run 32bit version of Mint 15 with no acpi issues which
suggests that only 64bit version is affected.
- There is attachment with two subdirectories: one contains data from
- Ubuntu 13.10 64 bits livecd taken with acpi=off and the second taken
- from 32bit version Mint 15.
+ There is attachment with two subdirectories: one contains data from Ubuntu 13.10 64 bits livecd taken with acpi=off and the second taken from 32bit version Mint 15.
+ ---
+ ApportVersion: 2.12.5-0ubuntu2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: ubuntu 2843 F.... pulseaudio
+ CasperVersion: 1.336ubuntu1
+ DistroRelease: Ubuntu 13.10
+ IwConfig:
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
+ LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: Dell Inc. OptiPlex 745
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- acpi=off debian-installer/language=pl keyboard-configuration/layoutcode?=pl
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ RelatedPackageVersions:
+ linux-restricted-modules-3.11.0-12-generic N/A
+ linux-backports-modules-3.11.0-12-generic N/A
+ linux-firmware 1.116
+ RfKill:
+
+ Tags: saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/26/2011
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 2.6.6
+ dmi.board.name: 0TY565
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 6
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvr2.6.6:bd06/26/2011:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0TY565:rvr:cvnDellInc.:ct6:cvr:
+ dmi.product.name: OptiPlex 745
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1243431/+attachment/3906795/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1243431
Title:
Ubuntu 13.10 64bit installer won't boot unless acpi=off on Dell
Optiplex 745
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I am booting live cd of Ubuntu 13.10 Desktop 64bit but it ends with kernel panic because of some issues with acpi. I tried the following:
- when I provide parameter acpi=off it boots ok.
- when I provide acpi=ht (or no parameter) it generates kernel panic (see the screenshot in attachment).
Moreover I can run 32bit version of Mint 15 with no acpi issues which
suggests that only 64bit version is affected.
There is attachment with two subdirectories: one contains data from Ubuntu 13.10 64 bits livecd taken with acpi=off and the second taken from 32bit version Mint 15.
---
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2843 F.... pulseaudio
CasperVersion: 1.336ubuntu1
DistroRelease: Ubuntu 13.10
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. OptiPlex 745
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- acpi=off debian-installer/language=pl keyboard-configuration/layoutcode?=pl
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
RelatedPackageVersions:
linux-restricted-modules-3.11.0-12-generic N/A
linux-backports-modules-3.11.0-12-generic N/A
linux-firmware 1.116
RfKill:
Tags: saucy
Uname: Linux 3.11.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 06/26/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.6.6
dmi.board.name: 0TY565
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.6.6:bd06/26/2011:svnDellInc.:pnOptiPlex745:pvr:rvnDellInc.:rn0TY565:rvr:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 745
dmi.sys.vendor: Dell Inc.
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References