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[Bug 1227678] Re: [Dell Inc. OptiPlex 7010] suspend/resume failure

 

I tested trusty-desktop-amd64 dated Nov 12, and it has the same problem.

I could not test 13.04 without checking "Enable Legacy Option ROMs" in the BIOS.
When I did that, 13.04 had the same problem.
So I enabled Legacy Boot in the BIOS and both 13.04 (using legacy boot) and 13.10 (using UEFI while Legacy was enabled) had the same problem.
I even tried Fedora Core 19 (Kernel 3.9.5) and it had the same problem.

I suspect this is a kernel issue with this machine and not Ubuntu
specific.

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https://bugs.launchpad.net/bugs/1227678

Title:
  [Dell Inc. OptiPlex 7010] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This has happened multiple times. I suspend when I leave work. When I
  arrive in the morning the power light shows it is suspended, but when
  I press a key on the keyboard to wake up, it takes a few seconds, and
  then the system reboots. I don't know if the system has ever
  suspended/resumed correctly.

  I set the system firmware to run pure UEFI with no legacy drivers and
  I enabled Secure Boot.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-7-generic 3.11.0-7.13
  ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
  Uname: Linux 3.11.0-7-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vic        2295 F.... pulseaudio
   /dev/snd/controlC2:  vic        2295 F.... pulseaudio
   /dev/snd/controlC0:  vic        2295 F.... pulseaudio
  Date: Thu Sep 19 08:49:11 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=e96f77ca-f3de-400f-a340-7d80e17eddef
  InstallationDate: Installed on 2013-09-10 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130910)
  InterpreterPath: /usr/bin/python3.3
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   virbr0    no wireless extensions.
  MachineType: Dell Inc. OptiPlex 7010
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-7-generic.efi.signed root=UUID=75b07d7e-d28b-4b14-93ec-1d43abe9fbb9 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-7-generic N/A
   linux-backports-modules-3.11.0-7-generic  N/A
   linux-firmware                            1.114
  RfKill:
   
  SourcePackage: linux
  Title: [Dell Inc. OptiPlex 7010] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/10/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0GY6Y8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA14:bd06/10/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0GY6Y8:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 7010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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