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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1251500

Title:
  package linux-image-3.11.0-13-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  tried to update all software after a fresh install without
  automatically downloading updates.

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tommy      2049 F.... pulseaudio
   /dev/snd/controlC0:  tommy      2049 F.... pulseaudio
  CurrentDmesg: [   10.546300] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  Date: Thu Nov 14 22:05:56 2013
  DuplicateSignature: package:linux-image-3.11.0-13-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=5016509f-a2f4-4ec8-8cca-d88b578d9615
  InstallationDate: Installed on 2013-11-15 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Shuttle Inc. SX58
  MarkForUpload: True
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-12-generic root=UUID=4bd42f7a-715a-45f9-9854-a8b287c02d13 ro rootflags=subvol=@ quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.11.0-13-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/02/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: SX58
  dmi.board.vendor: Shuttle Inc.
  dmi.board.version: V10
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Intel
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd04/02/2012:svnShuttleInc.:pnSX58:pvrV10:rvnShuttleInc.:rnSX58:rvrV10:cvnIntel:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: SX58
  dmi.product.version: V10
  dmi.sys.vendor: Shuttle Inc.

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