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Message #29173
[Bug 1251500] Re: package linux-image-3.11.0-13-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
You may need to run the following:
sudo apt-get install -f
sudo apt-get clean
sudo apt-get update
Then re-install the package.
If that does not resolve your issue, please mark the bug as "Confirmed"
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1251500
Title:
package linux-image-3.11.0-13-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 1
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
tried to update all software after a fresh install without
automatically downloading updates.
ProblemType: Package
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic (not installed)
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tommy 2049 F.... pulseaudio
/dev/snd/controlC0: tommy 2049 F.... pulseaudio
CurrentDmesg: [ 10.546300] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Date: Thu Nov 14 22:05:56 2013
DuplicateSignature: package:linux-image-3.11.0-13-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=5016509f-a2f4-4ec8-8cca-d88b578d9615
InstallationDate: Installed on 2013-11-15 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
eth0 no wireless extensions.
eth1 no wireless extensions.
lo no wireless extensions.
MachineType: Shuttle Inc. SX58
MarkForUpload: True
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-12-generic root=UUID=4bd42f7a-715a-45f9-9854-a8b287c02d13 ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
RfKill:
SourcePackage: linux
Title: package linux-image-3.11.0-13-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/02/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080016
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: SX58
dmi.board.vendor: Shuttle Inc.
dmi.board.version: V10
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Intel
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd04/02/2012:svnShuttleInc.:pnSX58:pvrV10:rvnShuttleInc.:rnSX58:rvrV10:cvnIntel:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: SX58
dmi.product.version: V10
dmi.sys.vendor: Shuttle Inc.
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References