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Message #29441
[Bug 987531] Re: [Toshiba Satellite -10J] cpufreq is not working properly
luca, as per
http://www.toshiba.eu/innovation/jsp/supportMyProduct.do?service=EU an
update is available for your BIOS (1.80). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: oneiric
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/987531
Title:
[Toshiba Satellite -10J] cpufreq is not working properly
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I'm trying Ubuntu 12.04 beta2 and I'm having a problem with cpufreq.
The default governor is ondemand and it's not working properly, the
frequency is stuck at the lowest one, which makes the notebook really
annoying to use. I've tried the performance governor and it looks like
the CPU goes to the maximum frequency, but when querying with cpufreq-
info, I still see the minimum freq, but in the statistics about the
frequencies used, I see the maximum frequency getting more and more
percentage of use.
Finally I tried the convervative governor, and it really look like it
behaves like the ondeman should. The frequency is rapidily increased
as needed and dropped down again when is not needed anymore. This is
the only governor that seems to be changing the frequency in a way
cpufreq-info can really see it, as I see the frequency going up and
down when using that governor. The userspace governor also seems to be
working as expected.
Another strange this is that among the supported frequencies, I get
1.60GHz (the maximum frequency supported) listed twice.
Here is an example run of cpufreq-info:
cpufrequtils 007: cpufreq-info (C) Dominik Brodowski 2004-2009
Report errors and bugs to cpufreq@xxxxxxxxxxxxxxx, please.
analyzing CPU 0:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 0
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 1.60 GHz
available frequency steps: 1.60 GHz, 1.60 GHz, 1.50 GHz, 1.40 GHz, 1.30 GHz, 1.20 GHz, 1.10 GHz, 1000 MHz, 900 MHz, 800 MHz
available cpufreq governors: conservative, ondemand, userspace, powersave, performance
current policy: frequency should be within 800 MHz and 1.60 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 1.60 GHz:6.40%, 1.60 GHz:0.01%, 1.50 GHz:0.02%, 1.40 GHz:0.02%, 1.30 GHz:0.02%, 1.20 GHz:0.06%, 1.10 GHz:0.03%, 1000 MHz:0.04%, 900 MHz:0.07%, 800 MHz:93.33% (795)
analyzing CPU 1:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 1
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 1.60 GHz
available frequency steps: 1.60 GHz, 1.60 GHz, 1.50 GHz, 1.40 GHz, 1.30 GHz, 1.20 GHz, 1.10 GHz, 1000 MHz, 900 MHz, 800 MHz
available cpufreq governors: conservative, ondemand, userspace, powersave, performance
current policy: frequency should be within 800 MHz and 1.60 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 1.60 GHz:20.97%, 1.60 GHz:0.02%, 1.50 GHz:0.06%, 1.40 GHz:0.07%, 1.30 GHz:0.10%, 1.20 GHz:0.18%, 1.10 GHz:0.10%, 1000 MHz:0.15%, 900 MHz:0.19%, 800 MHz:78.16% (424)
analyzing CPU 2:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 2
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 1.60 GHz
available frequency steps: 1.60 GHz, 1.60 GHz, 1.50 GHz, 1.40 GHz, 1.30 GHz, 1.20 GHz, 1.10 GHz, 1000 MHz, 900 MHz, 800 MHz
available cpufreq governors: conservative, ondemand, userspace, powersave, performance
current policy: frequency should be within 800 MHz and 1.60 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 1.60 GHz:20.95%, 1.60 GHz:0.02%, 1.50 GHz:0.11%, 1.40 GHz:0.10%, 1.30 GHz:0.12%, 1.20 GHz:0.32%, 1.10 GHz:0.24%, 1000 MHz:0.25%, 900 MHz:0.38%, 800 MHz:77.51% (622)
analyzing CPU 3:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 3
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 1.60 GHz
available frequency steps: 1.60 GHz, 1.60 GHz, 1.50 GHz, 1.40 GHz, 1.30 GHz, 1.20 GHz, 1.10 GHz, 1000 MHz, 900 MHz, 800 MHz
available cpufreq governors: conservative, ondemand, userspace, powersave, performance
current policy: frequency should be within 800 MHz and 1.60 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 1.60 GHz:20.89%, 1.60 GHz:0.03%, 1.50 GHz:0.09%, 1.40 GHz:0.11%, 1.30 GHz:0.11%, 1.20 GHz:0.19%, 1.10 GHz:0.15%, 1000 MHz:0.13%, 900 MHz:0.14%, 800 MHz:78.15% (451)
My notebook is a Toshiba Z830, I guess all the proper information has
been submitted to the bug already, otherwise please let me know what
other information do you need. It would be nice if the final Precise
release goes out without this issue, as it really will get people a
very bad impression about Ubuntu because their notebooks will seem to
be too slow!
Thanks.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image (not installed)
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: luca 24968 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc0720000 irq 50'
Mixer name : 'Intel CougarPoint HDMI'
Components : 'HDA:10ec0269,1179063e,00100100 HDA:80862805,11790001,00100000'
Controls : 24
Simple ctrls : 11
Date: Mon Apr 23 23:13:07 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
MachineType: TOSHIBA SATELLITE Z830
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.2.0-23-generic root=UUID=0e8db42e-d125-4bd5-bd3a-2181d1fa3301 ro rootflags=subvol=@ quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-23-generic N/A
linux-backports-modules-3.2.0-23-generic N/A
linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/08/2012
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.60
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd02/08/2012:svnTOSHIBA:pnSATELLITEZ830:pvrPT22LE-00300GGR:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: SATELLITE Z830
dmi.product.version: PT22LE-00300GGR
dmi.sys.vendor: TOSHIBA
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