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Message #29443
[Bug 989191] Re: Asus Zenbook UX31E powers off on plugin in/out AC adapter
Janne Savikko, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: needs-kernel-logs needs-upstream-testing
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/989191
Title:
Asus Zenbook UX31E powers off on plugin in/out AC adapter
Status in The Linux Kernel:
Unknown
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When I have logged in to Unity and plug in or out AC adapter to Asus
Zenbook UX31E, computer powers off. Sometimes this needs couple of
tries (waiting or not waiting in between) when plugin in or out AC
adapter.
This problem doesn't occur when I have switched to console or when in LightDM login screen. Problem doesn't happen with MS Windows either.
And yes, there's enough power in my battery too, I can boot up and use the computer without AC adapter.
syslog prints these lines to stdout in console, when plugin AC adapter first out and then in:
[ 869.521396] asus_wmi: Unknown key 57 pressed
[ 874.704525] asus_wmi: Unknown key 58 pressed
[ 876.993295] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id
What you also need:
1) lsb_release -rd
Description: Ubuntu 12.04 LTS
Release: 12.04
2) I could guess kernel, but it happens _only_ when I have logged in
to Unity (or Unity 2D)...
3) I expect that my computer doesn't power off.
4) Computer powers off.
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