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[Bug 1018555] Re: No audio in headphone

 

Lars Pensjö, as per
http://www.dell.com/support/drivers/us/en/19/Product/latitude-e6520 an
update is available for your BIOS (A18). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-18

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1018555

Title:
  No audio in headphone

Status in The Linux Kernel:
  Expired
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I connect headphones, there is no sound in them. And the sound
  from the builtin lodspeakers are disabled.

  The "Playback devices" shows two devices: "HDMI audio" and "Built-in
  Audio". The volume control on HDM audio has no effect, and the volume
  control of the "built-in audio is automatically muted when headphones
  are connected. It is not possible to un-mute it.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-25-generic-pae 3.2.0-25.40
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
  Uname: Linux 3.2.0-25-generic-pae i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lars       1982 F.... pulseaudio
   /dev/snd/controlC0:  lars       1982 F.... pulseaudio
   /dev/snd/pcmC0D0p:   lars       1982 F...m pulseaudio
  CRDA:
   country GB:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xe6e60000 irq 45'
     Mixer name	: 'IDT 92HD90BXX'
     Components	: 'HDA:111d76e7,10280494,00100102'
     Controls      : 20
     Simple ctrls  : 11
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xe5080000 irq 17'
     Mixer name	: 'Nvidia GPU 1c HDMI/DP'
     Components	: 'HDA:10de001c,10281494,00100100'
     Controls      : 18
     Simple ctrls  : 3
  Date: Wed Jun 27 21:48:44 2012
  EcryptfsInUse: Yes
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  MachineType: Dell Inc. Latitude E6520
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic-pae root=UUID=936f39fa-dc39-4306-b6b7-909e067745cf ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-25-generic-pae N/A
   linux-backports-modules-3.2.0-25-generic-pae  N/A
   linux-firmware                                1.79
  SourcePackage: linux
  StagingDrivers: mei
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
  UpgradeStatus: Upgraded to precise on 2012-06-15 (12 days ago)
  dmi.bios.date: 09/15/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd09/15/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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