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[Bug 1044683] Re: Trackpad detected as PS/2 mouse

 

Davi Ferreira, as per
http://www.dell.com/support/drivers/us/en/19/Product/inspiron-14r-5420
an update is available for your BIOS (A19). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags removed: dell inspiron touchpad trackpad
** Tags added: bios-outdated-a19 needs-upstream-testing precise

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1044683

Title:
  Trackpad detected as PS/2 mouse

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My trackpad is detected as PS/2 mouse. Touchpad tab doesn't show at
  system settings.

  I'm on a Dell Inspiron 14R. Tried with both 12.04 and 12.10.
  --- 
  AcpiTables: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 127: Error executing /usr/share/apport/dump_acpi_tables.py: Permission denied
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  daviferreira   2097 F.... pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=cd31cb61-43eb-4d99-b22c-774ae156ef45
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Dell Inc. Inspiron 5420
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=bc04031b-29a2-48a0-b661-fed4670d90a8 ro i8042.reset i8042.nomux i8042.nopnp i8042.noloop quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-14.16-generic 3.5.3
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-14-generic N/A
   linux-backports-modules-3.5.0-14-generic  N/A
   linux-firmware                            1.91
  StagingDrivers: rts5139
  Tags:  quantal running-unity staging
  Uname: Linux 3.5.0-14-generic x86_64
  UpgradeStatus: Upgraded to quantal on 2012-08-12 (31 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 05/04/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 0RHTCK
  dmi.board.vendor: Dell Inc.
  dmi.board.version: FAB1
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd05/04/2012:svnDellInc.:pnInspiron5420:pvr:rvnDellInc.:rn0RHTCK:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Inspiron 5420
  dmi.sys.vendor: Dell Inc.

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