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[Bug 1049893] Re: Computer Freezes(Can move mouse and use CTRL+ALT+F12)


Brandon Garlock, as per
an update is available for your BIOS (1601). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see

Thank you for your understanding.

** Tags added: bios-outdated-1601

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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  Computer Freezes(Can move mouse and use CTRL+ALT+F12)

Status in “linux” package in Ubuntu:

Bug description:
  I am using an eeepc 1005ha with 2 gig ram and 1.6 ghz intel atom.

  Computer freezes after a random amount of time of use. I can move the
  mouse but it remains stuck with the icon it had on the time of freeze.
  Nothing else on the screen changes.

   My typical setup is dual monitor with a terminal on one screen and
  firefox on another.

  I have switched to chrome and still see the problem.

  When I did CTRL+ALT+F12 and used top I did not see any processes
  taking up excessive cpu or ram.

  I don't know what package this would relate to so I will gladly provide further logs, etc if asked.
  AcpiTables: Error: [Errno 13] Permission denied
  ApportVersion: 2.5.1-0ubuntu7
  Architecture: i386
   /dev/snd/controlC0:  bgarlock   1673 F.... pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=70c1cb43-8300-4519-b4d1-9dc565361488
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120905.2)
  MachineType: ASUSTeK Computer INC. 1005HA
  Package: linux (not installed)
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-14-generic root=UUID=d187dd86-ff80-4a08-ba04-a3a34f22c1fe ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-14.15-generic 3.5.3
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/bgarlock not ours.
   No PulseAudio daemon running, or not running as session daemon.
   linux-restricted-modules-3.5.0-14-generic N/A
   linux-backports-modules-3.5.0-14-generic  N/A
   linux-firmware                            1.91
  Tags:  quantal
  Uname: Linux 3.5.0-14-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/24/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0703
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: 1005HA
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0703:bd07/24/2009:svnASUSTeKComputerINC.:pn1005HA:pvrx.x:rvnASUSTeKComputerINC.:rn1005HA:rvrx.xx:cvnASUSTeKComputerINC.:ct10:cvrx.x:
  dmi.product.name: 1005HA
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK Computer INC.

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