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[Bug 1056115] Re: laptop screen not detected

 

Merijn Schering, as per
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_UX31A/#support an
update is available for your BIOS (219). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-219

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1056115

Title:
  laptop screen not detected

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I start my Asus zenbook ux31a with the lid closed and a second
  screen attached, it will never detect the laptop screen. Not even when
  selecting "Detect displays" from settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: xorg 1:7.7+1ubuntu3
  ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
  Uname: Linux 3.5.0-15-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.5.2-0ubuntu4
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  Date: Tue Sep 25 13:12:46 2012
  DistUpgraded: Fresh install
  DistroCodename: quantal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 4.1.18, 3.5.0-15-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:1517]
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120923)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic root=UUID=68bbef0a-4edc-493c-b264-c1827430aaac ro quiet splash pcie_aspm=force vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/05/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.206
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.206:bd06/05/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz 1:0.9.8.2+bzr3377-0ubuntu1
  version.ia32-libs: ia32-libs 20090808ubuntu36
  version.libdrm2: libdrm2 2.4.39-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.0~git20120917.7cfd42ce-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.0~git20120917.7cfd42ce-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.8-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu1

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