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Message #29910
[Bug 1056115] Re: laptop screen not detected
Merijn Schering, as per
http://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_UX31A/#support an
update is available for your BIOS (219). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-219
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1056115
Title:
laptop screen not detected
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When I start my Asus zenbook ux31a with the lid closed and a second
screen attached, it will never detect the laptop screen. Not even when
selecting "Detect displays" from settings.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu3
ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
Uname: Linux 3.5.0-15-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Tue Sep 25 13:12:46 2012
DistUpgraded: Fresh install
DistroCodename: quantal
DistroVariant: ubuntu
DkmsStatus: virtualbox, 4.1.18, 3.5.0-15-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:1517]
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Beta amd64 (20120923)
MachineType: ASUSTeK COMPUTER INC. UX31A
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic root=UUID=68bbef0a-4edc-493c-b264-c1827430aaac ro quiet splash pcie_aspm=force vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/05/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.206:bd06/05/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.8.2+bzr3377-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0~git20120917.7cfd42ce-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0~git20120917.7cfd42ce-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.8-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu1
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