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[Bug 1062114] Re: usb behaving strangely (e.g. abrupt mouse movements, usb keyboard loosing key events)

 

Martin Vysny, as per
http://www.dell.com/support/drivers/us/en/19/Product/latitude-e6510 an
update is available for your BIOS (A15). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-a15

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1062114

Title:
  usb behaving strangely (e.g. abrupt mouse movements, usb keyboard
  loosing key events)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After some boots, the USB mouse behaves strangely (abrupt mouse movements), also, USB keyboard tends to loose some keypresses. This behavior occurs randomly (I can't find out what's causing this) and lasts from the point when lightdm is displayed until the computer is rebooted. This issue never starts to manifest during computer runtime - either it is present right from the Ubuntu start, or it does not occur. The issue is never present in grub menu, in Windows, nor in BIOS menu. Sometimes, the bug manifests in multiple consecutive reboots.
  Running commands as described here: http://davidjb.com/blog/2012/06/restartreset-usb-in-ubuntu-12-04-without-rebooting fixes the issue (until the following computer boot - not necessarily the very next boot). There is an interesting warning in my dmesg about ignored IRQ 17 - perhaps it is somehow related?

  [   40.224653] irq 17: nobody cared (try booting with the "irqpoll" option)
  [   40.224668]  [<c10c6d49>] __report_bad_irq+0x29/0xd0
  [   40.224678]  [<c10c4e3f>] handle_irq_event_percpu+0x9f/0x1d0
  [   40.224680]  [<c10c7970>] ? unmask_irq+0x30/0x30
  [   40.224688]  [<c10c4fab>] handle_irq_event+0x3b/0x60
  [   40.224689]  [<c10c7970>] ? unmask_irq+0x30/0x30
  [   40.224691]  [<c10c79be>] handle_fasteoi_irq+0x4e/0xd0
  [   40.224692]  <IRQ>  [<c15cff12>] ? do_IRQ+0x42/0xc0
  [   40.224728] [<c142feb0>] usb_hcd_irq
  [   40.224729] Disabling IRQ #17

  I'm running Quantal x86-32 on Dell Latitude E6510, but the problem
  manifested also on 12.04, 11.10 and perhaps other versions as well.
  Please see the files attached.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-16-generic 3.5.0-16.25
  ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
  Uname: Linux 3.5.0-16-generic i686
  ApportVersion: 2.6.1-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  vyzivus    2491 F.... pulseaudio
  Date: Fri Oct  5 10:40:58 2012
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=526ee35e-1401-4a70-837e-003755e37121
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: Dell Inc. Latitude E6510
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-16-generic root=UUID=02dfb985-99c1-431d-882f-87475db02062 ro splash elevator=noop vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-16-generic N/A
   linux-backports-modules-3.5.0-16-generic  N/A
   linux-firmware                            1.94
  SourcePackage: linux
  UpgradeStatus: Upgraded to quantal on 2012-10-03 (1 days ago)
  dmi.bios.date: 11/20/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 02K3Y4
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd11/20/2010:svnDellInc.:pnLatitudeE6510:pvr0001:rvnDellInc.:rn02K3Y4:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6510
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.

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