kernel-packages team mailing list archive

[Thundarl <1251684@xxxxxxxxxxxxxxxxxx>]

apport information

** Attachment added: "ProcModules.txt"
   https://bugs.launchpad.net/bugs/1251684/+attachment/3913307/+files/ProcModules.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1251684

Title:
  13.10 shutdown on Acer 3050 laptop doesn't work

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After doing an update to Ubuntu 13.04, the laptop wwould go thru the
  motions of shutting down but would NOT complete the shutdown.  The
  drive light continues to flicker and the 2 status lights on the front
  of the laptop remain lit.  I tried to correct this issue by installing
  Ubuntu 13.10 from a DVD over the existing Ubuntu 13.04.  This was
  before I saw all the problems showing up with the release.  It
  installed but had some options that had to be corrected.  The machine
  still will not after getting several updates since.  This machine is
  set up as a dual-boot with Windows Vista.  The Windows side shutsdown
  without any issues.  This shutdown  problem affects the lptop and not
  my Zotac desktop machine.  It appears to be a problem in the shutdown
  of laptops and not desktop machines.

  The only way I can shut it down or reboot the machine is to HARD Shutdown the machine and then press the POWER button to start it back up.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mitchsoffen   2060 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=87ec2efa-b743-42cb-a8a6-bfcf04e5d0e4
  InstallationDate: Installed on 2013-10-28 (22 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  Lsusb:
   Bus 001 Device 002: ID 0846:9030 NetGear, Inc. WNA1100 Wireless-N 150 [Atheros AR9271]
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 04b4:0001 Cypress Semiconductor Corp. Mouse
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer, inc. Aspire 3050
  MarkForUpload: True
  NonfreeKernelModules: wl
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=ce93abe4-709a-4e0f-8ee0-b819a0a00c6b ro
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-13-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/30/06
  dmi.bios.vendor: Acer
  dmi.bios.version: v1.3110
  dmi.board.name: Prespa M
  dmi.board.vendor: Acer, Inc.
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: , Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrv1.3110:bd10/30/06:svnAcer,inc.:pnAspire3050:pvrNotApplicable:rvnAcer,Inc.:rnPrespaM:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
  dmi.product.name: Aspire 3050
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer, inc.
  --- 
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mitchsoffen   2060 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=87ec2efa-b743-42cb-a8a6-bfcf04e5d0e4
  InstallationDate: Installed on 2013-10-28 (22 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  Lsusb:
   Bus 001 Device 002: ID 0846:9030 NetGear, Inc. WNA1100 Wireless-N 150 [Atheros AR9271]
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 002: ID 04b4:0001 Cypress Semiconductor Corp. Mouse
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer, inc. Aspire 3050
  MarkForUpload: True
  NonfreeKernelModules: wl
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=ce93abe4-709a-4e0f-8ee0-b819a0a00c6b ro
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-13-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/30/06
  dmi.bios.vendor: Acer
  dmi.bios.version: v1.3110
  dmi.board.name: Prespa M
  dmi.board.vendor: Acer, Inc.
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: , Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrv1.3110:bd10/30/06:svnAcer,inc.:pnAspire3050:pvrNotApplicable:rvnAcer,Inc.:rnPrespaM:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
  dmi.product.name: Aspire 3050
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer, inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1251684/+subscriptions