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[Bug 415539] Re: DVD/CD drive isn't picked up after eject


Nick Glynn, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:

where VERSION-NUMBER is the version number of the kernel you tested. For example:

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:

If the mainline kernel does not fix this bug, please add the following tags:

As well, please remove the tag:

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your

** Package changed: hal (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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  DVD/CD drive isn't picked up after eject

Status in “linux” package in Ubuntu:

Bug description:
  Binary package hint: nautilus

  Installed Ubuntu on my new laptop recently (Acer Timeline 4810T) and
  have been enjoying it immensely however I've recently watched a DVD
  and then, when finished, I ejected it and wanted to watch a new one
  but suddenly the drive is  longer detected!

  DMesg output follows:
  * Eject pressed
  [ 3905.408667] ata5: exception Emask 0x1 SAct 0x0 SErr 0x0 action 0x0
  [ 3905.408676] ata5: irq_stat 0x40000001
  * New disc inserted and tray reinserted
  [ 3908.592037] ata5: exception Emask 0x1 SAct 0x0 SErr 0x0 action 0x0
  [ 3908.592047] ata5: irq_stat 0x40000001
  [ 3940.000375] ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
  [ 3940.000393] ata5.00: cmd a0/00:00:00:00:00/00:00:00:00:00/a0 tag 0
  [ 3940.000395]          cdb 00 00 00 00 00 00 00 00  00 00 00 00 00 00 00 00
  [ 3940.000398]          res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)
  [ 3940.000405] ata5.00: status: { DRDY }
  [ 3940.000416] ata5: hard resetting link
  [ 3945.845827] ata5: failed to reset engine (errno=-5)
  [ 3950.016256] ata5: softreset failed (device not ready)
  [ 3950.016277] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
  [ 3955.016082] ata5.00: qc timeout (cmd 0xa1)
  [ 3955.516272] ata5.00: failed to IDENTIFY (I/O error, err_mask=0x4)
  [ 3955.516280] ata5.00: revalidation failed (errno=-5)
  [ 3955.516292] ata5: hard resetting link

  Hope that helps, apologies if this isn't due to Nautilus but it was
  the only relevant 'Report A Problem' button, feel free to reassign.

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  ExecutablePath: /usr/bin/nautilus
  Package: nautilus 1:2.26.2-0ubuntu2
   PATH=(custom, no user)
  SourcePackage: nautilus
  Uname: Linux 2.6.28-15-generic i686

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