kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Adam Niedling, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an issue
in a supported release? If so, as per
http://us.acer.com/ac/en/US/content/drivers an update is available for
your BIOS (1.35). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

If reproducible, could you also please test for this with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

In addition, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: bios-outdated-1.35

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/811464

Title:
  Cannot mount media in DVD rom drive, Acer Timeline 4810TG.

Status in The Linux Kernel:
  Invalid
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is the reopening of bug #412527 for Natty.
  There is a DVD eject button on these laptops, if they're pressed the drive is ejected but the DVD won't be mounted after insertion. However the "eject cdrom" command works.
  Further info in the previously mentioned bug.

  WORKAROUND #1: (should always work)
  Instead of pressing the hardware button enter this command in the command line: eject cdrom

  WORKAROUND #2: (works for some people including me)
  In the BIOS set SATA mode from AHCI to IDE.

  WORKAROUND #3: (works for some people but not for me)
  Use the noacpi kernel parameter the following way:

  1) sudo gedit /etc/default/grub
  2) change the line
             GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
  to the following
             GRUB_CMDLINE_LINUX_DEFAULT="quiet splash noacpi"
  3) save
  4) sudo update-grub
  5) restart the system

  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: linux-image-2.6.38-10-generic 2.6.38-10.46
  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
  Uname: Linux 2.6.38-10-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  krychek    2053 F.... pulseaudio
  CRDA: Error: [Errno 2] Nincs ilyen fájl vagy könyvtár
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4100000 irq 45'
     Mixer name	: 'Realtek ALC269'
     Components	: 'HDA:10ec0269,1025022a,00100004'
     Controls      : 17
     Simple ctrls  : 9
  Card1.Amixer.info:
   Card hw:1 'HDMI'/'HDA ATI HDMI at 0xd4010000 irq 47'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100100'
     Controls      : 4
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  CheckboxSubmission: 3573f48fa99c25dbd591a823d1e74fe5
  CheckboxSystem: c69722ecac764861be52925fa50b4dcc
  Date: Sat Jul 16 12:46:42 2011
  HibernationDevice: RESUME=UUID=e0c7a512-b2b4-454b-8805-f88d9c144029
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  MachineType: Acer Aspire 4810T
  ProcEnviron:
   LANGUAGE=hu_HU:en
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-10-generic root=UUID=972cb257-169c-47b6-a8b5-c782cc890f0b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-10-generic N/A
   linux-backports-modules-2.6.38-10-generic  N/A
   linux-firmware                             1.52
  SourcePackage: linux
  UpgradeStatus: Upgraded to natty on 2011-04-28 (78 days ago)
  dmi.bios.date: 10/16/2009
  dmi.bios.vendor: INSYDE
  dmi.bios.version: V1.31
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 4810T
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvrV1.31:bd10/16/2009:svnAcer:pnAspire4810T:pvrV1.31:rvnAcer:rnAspire4810T:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: Aspire 4810T
  dmi.product.version: V1.31
  dmi.sys.vendor: Acer

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