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[Bug 868173] Re: [PORTEGE R700-1DD] Zebra screen after unplugging external monitor

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 21 Nov 2013 12:53:12 -0000
Reply-to: Bug 868173 <868173@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Sergey Slizovskiy, this bug was reported a while ago and there hasn't
been any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.12

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- Zebra screen after unplugging external monitor
+ [PORTEGE R700-1DD] Zebra screen after unplugging external monitor

** Tags added: bios-outdated-2.20

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/868173

Title:
  [PORTEGE R700-1DD] Zebra screen after unplugging external monitor

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 11.4 64 bit
  Laptop Toshiba Portege R700  with integrated Intel graphics.
  Bug: When I unplug the external monitor,  my laptop screen starts to show vertical rainbow-coloured stripes.  The way to fix it is to plug the external monitor back and unplug it again.  
  A very strange bug...
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  phss2      1574 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4720000 irq 44'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,11790622,00100100 HDA:80862804,11790001,00100000'
     Controls      : 18
     Simple ctrls  : 10
  DistroRelease: Ubuntu 11.04
  HibernationDevice: RESUME=UUID=a004356f-6788-41b2-ad42-f9a4498319ce
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  MachineType: TOSHIBA PORTEGE R700
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=555f1942-7530-4c40-a910-b1b3871d1d62 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-11-generic N/A
   linux-backports-modules-2.6.38-11-generic  N/A
   linux-firmware                             1.52
  Tags:  natty
  Uname: Linux 2.6.38-11-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare video
  dmi.bios.date: 03/23/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 2.10
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion2.10:bd03/23/2011:svnTOSHIBA:pnPORTEGER700:pvrPT311E-01G01JEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R700
  dmi.product.version: PT311E-01G01JEN
  dmi.sys.vendor: TOSHIBA
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  phss2      1574 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4720000 irq 44'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,11790622,00100100 HDA:80862804,11790001,00100000'
     Controls      : 18
     Simple ctrls  : 10
  DistroRelease: Ubuntu 11.04
  HibernationDevice: RESUME=UUID=a004356f-6788-41b2-ad42-f9a4498319ce
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  MachineType: TOSHIBA PORTEGE R700
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=555f1942-7530-4c40-a910-b1b3871d1d62 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-11-generic N/A
   linux-backports-modules-2.6.38-11-generic  N/A
   linux-firmware                             1.52
  Tags:  natty
  Uname: Linux 2.6.38-11-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare video
  dmi.bios.date: 03/23/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 2.10
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion2.10:bd03/23/2011:svnTOSHIBA:pnPORTEGER700:pvrPT311E-01G01JEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R700
  dmi.product.version: PT311E-01G01JEN
  dmi.sys.vendor: TOSHIBA
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  phss2      1574 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4720000 irq 44'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,11790622,00100100 HDA:80862804,11790001,00100000'
     Controls      : 18
     Simple ctrls  : 10
  DistroRelease: Ubuntu 11.04
  HibernationDevice: RESUME=UUID=a004356f-6788-41b2-ad42-f9a4498319ce
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  MachineType: TOSHIBA PORTEGE R700
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=555f1942-7530-4c40-a910-b1b3871d1d62 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 2.6.38-11.50-generic 2.6.38.8
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-11-generic N/A
   linux-backports-modules-2.6.38-11-generic  N/A
   linux-firmware                             1.52
  Tags:  natty
  Uname: Linux 2.6.38-11-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin audio cdrom dialout dip fax fuse lpadmin netdev plugdev sambashare video
  dmi.bios.date: 03/23/2011
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 2.10
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion2.10:bd03/23/2011:svnTOSHIBA:pnPORTEGER700:pvrPT311E-01G01JEN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R700
  dmi.product.version: PT311E-01G01JEN
  dmi.sys.vendor: TOSHIBA

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