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Re: [Bug 1252945] Re: [HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: brianM <openitca@xxxxxxxxx>
Date: Fri, 22 Nov 2013 01:20:09 -0000
Reply-to: Bug 1252945 <1252945@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
ok but will be early next week before I can get back to this
cheers brian

On 21/11/13 20:19, Christopher M. Penalver wrote:
> brianM, the next step is to fully commit bisect from Raring to Saucy, in
> order to identify the offending commit. Could you please do this
> following https://wiki.ubuntu.com/Kernel/KernelBisection ?
>
> ** Description changed:
>
>    Tried to install U13.10 using the desktop installer on HP 15e010ax
>    laptop. Goes thru splash screen to freeze with a black screen with no
>    cursor. Unable to access terminal. Was using uefi boot with secure boot
>    disabled. This is a regression as U13.04 works on this machine and has
>    been used to gather the debug info attached due no terminal access in
>    13.10. This occurs when trying to boot to live session or straight to
> - install.
> + install. Appears installer cannot set up a satisfactory default video
> + driver for this machine. Note VESA: KALINDI works on 13.04 and probably
> + should in 13.10.
>    
> - Appears installer cannot set up a satisfactory default video driver for
> - this machine. Note VESA: KALINDI works on 13.04 and probably should in
> - 13.10.
> + WORKAROUND: I installed saucy in this machine by a partition copy from
> + another working pc. Found that a recovery boot works and installs video
> + driver vesa:kalindi. Also installing fglrx works.
>    
>    ProblemType: Bug
>    DistroRelease: Ubuntu 13.04
>    Package: linux-image-3.8.0-33-generic 3.8.0-33.48
>    ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
>    Uname: Linux 3.8.0-33-generic x86_64
>    ApportVersion: 2.9.2-0ubuntu8.5
>    Architecture: amd64
>    AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC1:  brian      1918 F.... pulseaudio
> -  /dev/snd/controlC0:  brian      1918 F.... pulseaudio
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC1:  brian      1918 F.... pulseaudio
> +  /dev/snd/controlC0:  brian      1918 F.... pulseaudio
>    CRDA:
> -  country AU:
> -  	(2402 - 2482 @ 40), (N/A, 20)
> -  	(5170 - 5250 @ 40), (3, 23)
> -  	(5250 - 5330 @ 40), (3, 23), DFS
> -  	(5735 - 5835 @ 40), (3, 30)
> +  country AU:
> +   (2402 - 2482 @ 40), (N/A, 20)
> +   (5170 - 5250 @ 40), (3, 23)
> +   (5250 - 5330 @ 40), (3, 23), DFS
> +   (5735 - 5835 @ 40), (3, 30)
>    Date: Wed Nov 20 14:35:58 2013
>    HibernationDevice: RESUME=UUID=5aed68e6-feb5-4218-8672-ac3a1790bbbe
>    InstallationDate: Installed on 2013-11-18 (1 days ago)
>    InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
>    MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
>    MarkForUpload: True
>    ProcFB: 0 EFI VGA
>    ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=560ad8b8-e23f-4108-a24c-7e2bed8a81a6 ro quiet splash vt.handoff=7
>    RelatedPackageVersions:
> -  linux-restricted-modules-3.8.0-33-generic N/A
> -  linux-backports-modules-3.8.0-33-generic  N/A
> -  linux-firmware                            1.106
> +  linux-restricted-modules-3.8.0-33-generic N/A
> +  linux-backports-modules-3.8.0-33-generic  N/A
> +  linux-firmware                            1.106
>    RfKill:
> -  0: phy0: Wireless LAN
> -  	Soft blocked: no
> -  	Hard blocked: no
> +  0: phy0: Wireless LAN
> +   Soft blocked: no
> +   Hard blocked: no
>    SourcePackage: linux
>    UpgradeStatus: No upgrade log present (probably fresh install)
>    dmi.bios.date: 09/27/2013
>    dmi.bios.vendor: Insyde
>    dmi.bios.version: F.22
>    dmi.board.asset.tag: Base Board Asset Tag
>    dmi.board.name: 213A
>    dmi.board.vendor: Hewlett-Packard
>    dmi.board.version: 02.12
>    dmi.chassis.asset.tag: Chassis Asset Tag
>    dmi.chassis.type: 10
>    dmi.chassis.vendor: Hewlett-Packard
>    dmi.chassis.version: Chassis Version
>    dmi.modalias: dmi:bvnInsyde:bvrF.22:bd09/27/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0884100000305A10000620100:rvnHewlett-Packard:rn213A:rvr02.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
>    dmi.product.name: HP Pavilion 15 Notebook PC
>    dmi.product.version: 0884100000305A10000620100
>    dmi.sys.vendor: Hewlett-Packard
>
> ** Changed in: linux (Ubuntu)
>     Importance: Medium => Low
>

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https://bugs.launchpad.net/bugs/1252945

Title:
  [HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Tried to install U13.10 using the desktop installer on HP 15e010ax
  laptop. Goes thru splash screen to freeze with a black screen with no
  cursor. Unable to access terminal. Was using uefi boot with secure
  boot disabled. This is a regression as U13.04 works on this machine
  and has been used to gather the debug info attached due no terminal
  access in 13.10. This occurs when trying to boot to live session or
  straight to install. Appears installer cannot set up a satisfactory
  default video driver for this machine. Note VESA: KALINDI works on
  13.04 and probably should in 13.10.

  WORKAROUND: I installed saucy in this machine by a partition copy from
  another working pc. Found that a recovery boot works and installs
  video driver vesa:kalindi. Also installing fglrx works.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-33-generic 3.8.0-33.48
  ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
  Uname: Linux 3.8.0-33-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  brian      1918 F.... pulseaudio
   /dev/snd/controlC0:  brian      1918 F.... pulseaudio
  CRDA:
   country AU:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (3, 23)
    (5250 - 5330 @ 40), (3, 23), DFS
    (5735 - 5835 @ 40), (3, 30)
  Date: Wed Nov 20 14:35:58 2013
  HibernationDevice: RESUME=UUID=5aed68e6-feb5-4218-8672-ac3a1790bbbe
  InstallationDate: Installed on 2013-11-18 (1 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  MarkForUpload: True
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=560ad8b8-e23f-4108-a24c-7e2bed8a81a6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-33-generic N/A
   linux-backports-modules-3.8.0-33-generic  N/A
   linux-firmware                            1.106
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/27/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.22
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 213A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 02.12
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.22:bd09/27/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0884100000305A10000620100:rvnHewlett-Packard:rn213A:rvr02.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0884100000305A10000620100
  dmi.sys.vendor: Hewlett-Packard

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References

[Bug 1252945] [NEW] Unable to install Saucy on HP with A6-5200 APU
From: brianM, 2013-11-20
[Bug 1252945] Re: [HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy
From: Christopher M. Penalver, 2013-11-21