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[Bug 752881] Re: suspend triggered via dbus message on laptop fails

 

Carla Sella, as per
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4134402#N1449
an update is available for your BIOS (F.37). If you update to this
following https://help.ubuntu.com/community/BiosUpdate , does it change
anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-f.37

** Summary changed:

- suspend triggered via dbus message on laptop fails
+ [HP HP G62-120EL Notebook PC] Suspend triggered via dbus message on laptop fails

** Summary changed:

- [HP HP G62-120EL Notebook PC] Suspend triggered via dbus message on laptop fails
+ [HP G62-120EL Notebook PC] Suspend triggered via dbus message on laptop fails

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https://bugs.launchpad.net/bugs/752881

Title:
  [HP G62-120EL Notebook PC] Suspend triggered via dbus message on
  laptop fails

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When testing Natty Beta 1 iso on my HP laptop (G62 Notebook PC), during the "Extended Suspend/Resume test" ,  TEST1 "suspend triggered via dbus message"  fails with the message: "SUSPEND FAILED, did not go to sleep".
  The test fails both with a live usb persistent key and also installing natty on the hard disk.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  letozaf    1357 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4400000 irq 43'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0270,103c1425,00100100 HDA:80862804,80860101,00100000'
     Controls      : 19
     Simple ctrls  : 10
  DistroRelease: Ubuntu 11.04
  HibernationDevice: RESUME=UUID=bd9ecec1-a6ab-4a10-b29b-096f53cfc0dc
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
  MachineType: Hewlett-Packard HP G62 Notebook PC
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=it_IT:en
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=523b587b-bcfc-4931-ad39-f47fb570c977 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Regression: No
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-8-generic N/A
   linux-backports-modules-2.6.38-8-generic  N/A
   linux-firmware                            1.50
  Reproducible: Yes
  Tags:  natty running-unity kernel-power suspend resume needs-upstream-testing
  Uname: Linux 2.6.38-8-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 01/25/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1425
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.12
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd01/25/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr049D100000202710000020000:rvnHewlett-Packard:rn1425:rvr54.12:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP G62 Notebook PC
  dmi.product.version: 049D100000202710000020000
  dmi.sys.vendor: Hewlett-Packard
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC270 Analog [ALC270 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  letozaf    5713 F.... pulseaudio
  CRDA: Error: [Errno 2] File o directory non esistente
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd4400000 irq 43'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0270,103c1425,00100100 HDA:80862804,80860101,00100000'
     Controls      : 19
     Simple ctrls  : 10
  DistroRelease: Ubuntu 11.10
  HibernationDevice: RESUME=UUID=bd9ecec1-a6ab-4a10-b29b-096f53cfc0dc
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110531.1)
  MachineType: Hewlett-Packard HP G62 Notebook PC
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=it_IT:en
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.39-3-generic root=UUID=d3a0136f-bc6b-486c-86af-a7e22a353251 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 2.6.39-3.10-generic 2.6.39
  RelatedPackageVersions:
   linux-restricted-modules-2.6.39-3-generic N/A
   linux-backports-modules-2.6.39-3-generic  N/A
   linux-firmware                            1.53
  Tags:  oneiric running-unity unity-2d
  Uname: Linux 2.6.39-3-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 01/25/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1425
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 54.12
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd01/25/2010:svnHewlett-Packard:pnHPG62NotebookPC:pvr049D100000202710000020000:rvnHewlett-Packard:rn1425:rvr54.12:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP G62 Notebook PC
  dmi.product.version: 049D100000202710000020000
  dmi.sys.vendor: Hewlett-Packard

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