← Back to team overview

kernel-packages team mailing list archive

[Bug 755518] Re: Synaptics Touchpad incorrectly detected as PS/2 mouse on clausoft MNW737 (aka meenee, aka PX1)

 

Ed S, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/755518

Title:
  Synaptics Touchpad incorrectly detected as PS/2 mouse on clausoft
  MNW737 (aka meenee, aka PX1)

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux-base” package in Debian:
  Confirmed

Bug description:
  There's no touchpad tab in the system/prefs/mouse control panel.
  gconf-editor has a button to disable tap-to-click but it has no
  effect.  Xorg log does not mention synaptics.  /proc/bus/input/devices
  does not mention synaptics. The tpconfig tool is unable to adjust
  zthreshold or disable tap to click.  tpconfig reports this:

  # tpconfig -D1 -z0
  Probing mouse port [/dev/psaux].
  Grabbing mouse port [/dev/psaux].
  Trying Synaptics detection.
  [query 00 => 0x60 0x3 0xc8]
  Found Synaptics Touchpad.
  [query 0x3 => 0x60 0x3 0xc8]
  Firmware: 8.96 (multiple-byte mode).
  Z threshold set as "0".
  [query 0x1 => 0x60 0x3 0xc8]
  [query 0x1 => 0x60 0x3 0xc8]
  Z threshold: 6 of 7.

  Strictly, the touchpad is detected as "ImPS/2 Generic Wheel Mouse"
  according to /proc/bus/input/devices

  I've reported this as linux (kernel) problem according to advice on
  https://wiki.ubuntu.com/DebuggingTouchpadDetection

  From that page there's just one similar open known bug, which relates
  to ALPS hardware (so is different)

  As evidence that this is synaptics hardware the vendor provides a windows driver with this identifying info
  DriverVer=08/27/2009, 14.0.3.0
  DriverMfgr="Synaptics"

  This netbook is sold as 'meenee'

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-28-generic 2.6.35-28.49
  Regression: No
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-28.49-generic 2.6.35.11
  Uname: Linux 2.6.35-28-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  owner      1488 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe878000 irq 44'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,19915634,00100101'
     Controls      : 14
     Simple ctrls  : 8
  Date: Sat Apr  9 13:54:34 2011
  HibernationDevice: RESUME=UUID=9206dedf-37a3-4c36-a8e9-2fb3c6258f49
  InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
  IwConfig: Error: [Errno 2] No such file or directory
  MachineType: THD(Thread technology) PX1
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-28-generic root=UUID=6e41ab79-7a1e-4900-b78c-ab36c1321824 ro nosplash
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38.5
  RfKill: Error: [Errno 2] No such file or directory
  SourcePackage: linux
  UdevDb: Error: [Errno 2] No such file or directory
  dmi.bios.date: 10/08/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: PX1
  dmi.board.vendor: THD(Thread technology)
  dmi.board.version: 01
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd10/08/2010:svnTHD(Threadtechnology):pnPX1:pvr01:rvnTHD(Threadtechnology):rnPX1:rvr01:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: PX1
  dmi.product.version: 01
  dmi.sys.vendor: THD(Thread technology)
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfe878000 irq 44'
     Mixer name	: 'Realtek ALC662 rev1'
     Components	: 'HDA:10ec0662,19915634,00100101'
     Controls      : 16
     Simple ctrls  : 9
  DistroRelease: Ubuntu 11.04
  LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  MachineType: THD(Thread technology) PX1
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/hostname.seed boot=casper  quiet splash -- persistent BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  RelatedPackageVersions:
   linux-restricted-modules-2.6.38-8-generic N/A
   linux-backports-modules-2.6.38-8-generic  N/A
   linux-firmware                            1.52
  Tags:  natty
  Uname: Linux 2.6.38-8-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 10/08/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: PX1
  dmi.board.vendor: THD(Thread technology)
  dmi.board.version: 01
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd10/08/2010:svnTHD(Threadtechnology):pnPX1:pvr01:rvnTHD(Threadtechnology):rnPX1:rvr01:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: PX1
  dmi.product.version: 01
  dmi.sys.vendor: THD(Thread technology)
  --- 
  ApportVersion: 2.4-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3286 F.... pulseaudio
  CasperVersion: 1.320
  DistroRelease: Ubuntu 12.10
  LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120724.2)
  MachineType: THD(Thread technology) PX1
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: initrd=/ubninit file=/cdrom/preseed/username.seed boot=casper quiet splash -- BOOT_IMAGE=/ubnkern
  ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-6-generic N/A
   linux-backports-modules-3.5.0-6-generic  N/A
   linux-firmware                           1.85
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-6-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 10/08/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080016
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: PX1
  dmi.board.vendor: THD(Thread technology)
  dmi.board.version: 01
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080016:bd10/08/2010:svnTHD(Threadtechnology):pnPX1:pvr01:rvnTHD(Threadtechnology):rnPX1:rvr01:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: PX1
  dmi.product.version: 01
  dmi.sys.vendor: THD(Thread technology)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/755518/+subscriptions