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Message #30854
[Bug 773740] Re: 8086:2a42 [eMachines E525] 11.04 --DARK SCREEN--Need a lamp to see
Helias Fotiadis, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Summary changed:
- 8086:2a42 11.04 --DARK SCREEN--Need a lamp to see
+ 8086:2a42 [eMachines E525] 11.04 --DARK SCREEN--Need a lamp to see
** This bug is no longer a duplicate of bug 765438
8086:2a42 [eMachines E527] On startup, the backlight is off on laptop
** Tags added: bios-outdated-3.10 needs-upstream-testing
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Description changed:
Hi. I 've just upgraded to Ubuntu 11.04 and I had a really hard time doing so.
I have downloaded and burned the ISO, I restarted in order to install ubuntu and my computer booted from the disk drive, no problem so far.After I chose my language the purple screen with the option "Install Ubuntu" appeared and I highlighted the option and pressed "Enter". THEN, I got a black, empty screen while I was able to listen to my disk drive reading the disk.Everything was OK except for my screen.I thought there was a problem with the ISO or the disk itself. But, I 've tried different CDs and DVDs and I also downloaded the ISO several times. Unfortunately, I had always the same problem: disk drive working (making sound), screen-->BLACK-EMPTY. I was about to give up hope when I decided to turn on my desk lamp because it was getting dark. I was working on my last attempt and after I, once again, pressed "Enter" on the "Install Ubuntu" option I got the same dark screen as always but this time, because of the lamp, I saw that Ubuntu was actually being installed but the screen did not have any light. I managed to install it properly using my lamp to see what's going on on my screen but it's obvious that I can't possibly work that way. SO, how do I make my screen light come back so I can enjoy my new OS???
-
Note1: My screen is working perfectly with windows so, it cannot be a hardware problem.
Note2:These are the exact same words I used to describe my problem at the ubuntu forums.
I 've been asked to report this bug to this page by a user who was kind enough to reply to my thread.
- ---
+
+ BIOS update
+ https://support.gateway.com/us/en/emac/product/default.aspx?modelId=1257
+
+ ---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
- **** List of PLAYBACK Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of PLAYBACK Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of CAPTURE Hardware Devices ****
+ card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: liakos 1793 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: liakos 1793 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
- Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 47'
- Mixer name : 'Realtek ALC272X'
- Components : 'HDA:10ec0272,10250212,00100001'
- Controls : 16
- Simple ctrls : 9
+ Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 47'
+ Mixer name : 'Realtek ALC272X'
+ Components : 'HDA:10ec0272,10250212,00100001'
+ Controls : 16
+ Simple ctrls : 9
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=909803d3-ccb7-4fb1-a446-95740c576004
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: eMachines eMachines E525
Package: linux (not installed)
ProcEnviron:
- LANGUAGE=el_GR:en
- LANG=el_GR.UTF-8
- SHELL=/bin/bash
+ LANGUAGE=el_GR:en
+ LANG=el_GR.UTF-8
+ SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=22449ce1-f0ec-41f3-ace3-fbbb8e5b9995 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
RelatedPackageVersions:
- linux-restricted-modules-2.6.38-8-generic N/A
- linux-backports-modules-2.6.38-8-generic N/A
- linux-firmware 1.52
+ linux-restricted-modules-2.6.38-8-generic N/A
+ linux-backports-modules-2.6.38-8-generic N/A
+ linux-firmware 1.52
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
Tags: natty
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/11/2009
dmi.bios.vendor: eMachines
dmi.bios.version: V1.03
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eMachines E525
dmi.board.vendor: eMachines
dmi.board.version: V1.03
dmi.chassis.type: 1
dmi.chassis.vendor: eMachines
dmi.chassis.version: V1.03
dmi.modalias: dmi:bvneMachines:bvrV1.03:bd03/11/2009:svneMachines:pneMachinesE525:pvrV1.03:rvneMachines:rneMachinesE525:rvrV1.03:cvneMachines:ct1:cvrV1.03:
dmi.product.name: eMachines E525
dmi.product.version: V1.03
dmi.sys.vendor: eMachines
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/773740
Title:
8086:2a42 [eMachines E525] 11.04 --DARK SCREEN--Need a lamp to see
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Hi. I 've just upgraded to Ubuntu 11.04 and I had a really hard time doing so.
I have downloaded and burned the ISO, I restarted in order to install ubuntu and my computer booted from the disk drive, no problem so far.After I chose my language the purple screen with the option "Install Ubuntu" appeared and I highlighted the option and pressed "Enter". THEN, I got a black, empty screen while I was able to listen to my disk drive reading the disk.Everything was OK except for my screen.I thought there was a problem with the ISO or the disk itself. But, I 've tried different CDs and DVDs and I also downloaded the ISO several times. Unfortunately, I had always the same problem: disk drive working (making sound), screen-->BLACK-EMPTY. I was about to give up hope when I decided to turn on my desk lamp because it was getting dark. I was working on my last attempt and after I, once again, pressed "Enter" on the "Install Ubuntu" option I got the same dark screen as always but this time, because of the lamp, I saw that Ubuntu was actually being installed but the screen did not have any light. I managed to install it properly using my lamp to see what's going on on my screen but it's obvious that I can't possibly work that way. SO, how do I make my screen light come back so I can enjoy my new OS???
Note1: My screen is working perfectly with windows so, it cannot be a hardware problem.
Note2:These are the exact same words I used to describe my problem at the ubuntu forums.
I 've been asked to report this bug to this page by a user who was kind enough to reply to my thread.
BIOS update
https://support.gateway.com/us/en/emac/product/default.aspx?modelId=1257
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: liakos 1793 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 47'
Mixer name : 'Realtek ALC272X'
Components : 'HDA:10ec0272,10250212,00100001'
Controls : 16
Simple ctrls : 9
DistroRelease: Ubuntu 11.04
HibernationDevice: RESUME=UUID=909803d3-ccb7-4fb1-a446-95740c576004
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: eMachines eMachines E525
Package: linux (not installed)
ProcEnviron:
LANGUAGE=el_GR:en
LANG=el_GR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=22449ce1-f0ec-41f3-ace3-fbbb8e5b9995 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
RelatedPackageVersions:
linux-restricted-modules-2.6.38-8-generic N/A
linux-backports-modules-2.6.38-8-generic N/A
linux-firmware 1.52
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: natty
Uname: Linux 2.6.38-8-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 03/11/2009
dmi.bios.vendor: eMachines
dmi.bios.version: V1.03
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eMachines E525
dmi.board.vendor: eMachines
dmi.board.version: V1.03
dmi.chassis.type: 1
dmi.chassis.vendor: eMachines
dmi.chassis.version: V1.03
dmi.modalias: dmi:bvneMachines:bvrV1.03:bd03/11/2009:svneMachines:pneMachinesE525:pvrV1.03:rvneMachines:rneMachinesE525:rvrV1.03:cvneMachines:ct1:cvrV1.03:
dmi.product.name: eMachines E525
dmi.product.version: V1.03
dmi.sys.vendor: eMachines
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