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[Bug 826386] Re: 8086:2a42 No backlight display Acer Aspire 5734Z

 

travis sparks, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** This bug is no longer a duplicate of bug 765438
   8086:2a42 [eMachines E527] On startup, the backlight is off on laptop

** No longer affects: linux (Ubuntu)

** Package changed: linux (Fedora) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Tags removed: kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20
** Tags added: bot-stop-nagging

** Tags added: bios-outdated-v1.06

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/826386/+attachment/2277955/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/826386

Title:
  8086:2a42 No backlight display Acer Aspire 5734Z

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I first encountered this bug in Natty Narwhal. However my inexperience
  with working with Ubuntu prevented me from filing a proper bug report.
  Basically, what's happening is, the system starts to boot up, then the
  screen goes black. The computer is still running and booting normally,
  however, the back light for the display does not come on. This was
  confirmed by shining a light into the screen and seeing the Ubuntu
  desktop.

  I performed a fresh installation of Maverick Meerkat and then did an
  upgrade to Natty Narwhal. The same problem. However, when booted with
  a previous Linux kernel version, there is no problem. This leads me to
  believe the problem is with the kernel, and not Xorg as the back light
  fails to power on at kernel boot.

  This bug is also effecting the current Oneiric Ocelot build which is
  Alpha 3. This bug report pertains to Oneiric Ocelot.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-8-generic 3.0.0-8.10
  ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
  Uname: Linux 3.0.0-8-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     4151 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 46'
     Mixer name	: 'Realtek ALC272X'
     Components	: 'HDA:10ec0272,10250459,00100001'
     Controls      : 20
     Simple ctrls  : 12
  CasperVersion: 1.278
  Date: Sun Aug 14 16:47:43 2011
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110812)
  MachineType: Acer Aspire 5734Z
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset BOOT_IMAGE=/casper/vmlinuz
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-8-generic N/A
   linux-backports-modules-3.0.0-8-generic  N/A
   linux-firmware                           1.59
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/20/2010
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 5734Z
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.02
  dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02:
  dmi.product.name: Aspire 5734Z
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer

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