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Message #30884
[Bug 826386] Re: 8086:2a42 No backlight display Acer Aspire 5734Z
travis sparks, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** This bug is no longer a duplicate of bug 765438
8086:2a42 [eMachines E527] On startup, the backlight is off on laptop
** No longer affects: linux (Ubuntu)
** Package changed: linux (Fedora) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Tags removed: kernel-request-3.0.0-11.17 kernel-request-3.0.0-11.18 kernel-request-3.0.0-12.19 kernel-request-3.0.0-12.20
** Tags added: bot-stop-nagging
** Tags added: bios-outdated-v1.06
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/826386/+attachment/2277955/+files/lspci-vnvn.log
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https://bugs.launchpad.net/bugs/826386
Title:
8086:2a42 No backlight display Acer Aspire 5734Z
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I first encountered this bug in Natty Narwhal. However my inexperience
with working with Ubuntu prevented me from filing a proper bug report.
Basically, what's happening is, the system starts to boot up, then the
screen goes black. The computer is still running and booting normally,
however, the back light for the display does not come on. This was
confirmed by shining a light into the screen and seeing the Ubuntu
desktop.
I performed a fresh installation of Maverick Meerkat and then did an
upgrade to Natty Narwhal. The same problem. However, when booted with
a previous Linux kernel version, there is no problem. This leads me to
believe the problem is with the kernel, and not Xorg as the back light
fails to power on at kernel boot.
This bug is also effecting the current Oneiric Ocelot build which is
Alpha 3. This bug report pertains to Oneiric Ocelot.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-8-generic 3.0.0-8.10
ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
Uname: Linux 3.0.0-8-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 4151 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xd6700000 irq 46'
Mixer name : 'Realtek ALC272X'
Components : 'HDA:10ec0272,10250459,00100001'
Controls : 20
Simple ctrls : 12
CasperVersion: 1.278
Date: Sun Aug 14 16:47:43 2011
LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110812)
MachineType: Acer Aspire 5734Z
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- nomodeset BOOT_IMAGE=/casper/vmlinuz
RelatedPackageVersions:
linux-restricted-modules-3.0.0-8-generic N/A
linux-backports-modules-3.0.0-8-generic N/A
linux-firmware 1.59
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2010
dmi.bios.vendor: Acer
dmi.bios.version: V1.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5734Z
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnAcer:bvrV1.02:bd05/20/2010:svnAcer:pnAspire5734Z:pvrV1.02:rvnAcer:rnAspire5734Z:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire 5734Z
dmi.product.version: V1.02
dmi.sys.vendor: Acer
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