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Message #31413
[Bug 1252945] Re: [HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy
brianM, ok so we have a Ubuntu kernel regression going from 3.8.0-34 to
3.11.0-14. It would be best to test a 3.10.x, and 3.9.x release to
further narrow the regression down.
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https://bugs.launchpad.net/bugs/1252945
Title:
[HP Pavilion 15-e010ax Notebook PC] Unable to install Saucy
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Tried to install U13.10 using the desktop installer on HP 15e010ax
laptop. Goes thru splash screen to freeze with a black screen with no
cursor. Unable to access terminal. Was using uefi boot with secure
boot disabled. This is a regression as U13.04 works on this machine
and has been used to gather the debug info attached due no terminal
access in 13.10. This occurs when trying to boot to live session or
straight to install. Appears installer cannot set up a satisfactory
default video driver for this machine. Note VESA: KALINDI works on
13.04 and probably should in 13.10.
WORKAROUND: I installed saucy in this machine by a partition copy from
another working pc. Found that a recovery boot works and installs
video driver vesa:kalindi. Also installing fglrx works.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-33-generic 3.8.0-33.48
ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
Uname: Linux 3.8.0-33-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: brian 1918 F.... pulseaudio
/dev/snd/controlC0: brian 1918 F.... pulseaudio
CRDA:
country AU:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (3, 23)
(5250 - 5330 @ 40), (3, 23), DFS
(5735 - 5835 @ 40), (3, 30)
Date: Wed Nov 20 14:35:58 2013
HibernationDevice: RESUME=UUID=5aed68e6-feb5-4218-8672-ac3a1790bbbe
InstallationDate: Installed on 2013-11-18 (1 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
MarkForUpload: True
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=560ad8b8-e23f-4108-a24c-7e2bed8a81a6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.8.0-33-generic N/A
linux-backports-modules-3.8.0-33-generic N/A
linux-firmware 1.106
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/27/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 213A
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 02.12
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd09/27/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0884100000305A10000620100:rvnHewlett-Packard:rn213A:rvr02.12:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0884100000305A10000620100
dmi.sys.vendor: Hewlett-Packard
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