kernel-packages team mailing list archive

[MeMo <1210361@xxxxxxxxxxxxxxxxxx>]

Folks,

After a long period of suffering, I found that this issue was caused by
a combination of hardware and software problems. Apparently my laptop
had power related problems, which were resolved by a motherboard
replacement. This fixed the main problem, but I was still having
problems having ubuntu recognizing the lid actions (open/close). After
some troubleshooting, I found that the crashplan daemon running in the
background was causing it.

Here's a one-liner for checking the lid actions in case you have a
similar problem:

while true; do cat /proc/acpi/button/lid/LID0/state; sleep 1; done

If you don't see "close" when you close the lid, then you might like to
check for running processes, starting with crashplan.

I tried to mark this case as solved, but I can only see "fix
committed/released" options. How can we properly close this case?

Thank you all from Canonical and Ubuntu community for your valuable help
and feedback!

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https://bugs.launchpad.net/bugs/1210361

Title:
  [Samsung NP540U3C-A01UB] Incorrect battery/power status and missing
  /proc/acpi/battery

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hi after the last Ubuntu upgrade, I am having these power related
  problems:

  1) the initial battery/power indicator does not change when the laptop
  is plugged/unplugged. If the laptop was on battery, the indicator
  continues to show it after I plug it in, and vice versa.

  2) Sleep never works when the lid is closed, however it can be invoked
  using  "/etc/acpi/sleep.sh" or selecting suspend from the menu.

  3) /proc/acpi/battery got disappeared

  I am attaching the following:

  - version.log
  - dmesg | grep ACPI
  - dmidecode
  - lshw
  - lscpu -vnvn
  - /proc/acpi when plugged
  - /proc/acpi when on battery
  - uname -a

  Ubuntu is my primary OS so I will appreciate any suggestions for resolving this issue. Thanks in advance!
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  memo       2111 F.... pulseaudio
   /dev/snd/pcmC0D0p:   memo       2111 F...m pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=acb42b41-ef8d-4cc3-9746-06868ce9e5d3
  InstallationDate: Installed on 2012-11-09 (272 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=e5741332-e4ea-46e4-84e9-b72b1cadc742 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-27-generic N/A
   linux-backports-modules-3.8.0-27-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-27-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-27 (104 days ago)
  UserGroups: adm cdrom debian-tor dip fuse lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 11/15/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P05ABH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP540U3C-A01UB
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP540U3C-A01UB:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C/532U3C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2904 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130825)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-3.8-generic 3.11.0-rc6
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-3-generic N/A
   linux-backports-modules-3.11.0-3-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-3-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/15/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P05ABH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP540U3C-A01UB
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP540U3C-A01UB:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 530U3C/530U4C/532U3C
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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