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[Bug 1229252] Re: Ubuntu 12.04.3: black screen on PB Easynote and Intel GMA 4500M video adapter

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Alex Wijnstra, as per http://www.packardbell.co.uk/pb/en/GB/content/download an update is available for your BIOS (1.14). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Description changed:

- I recognize the problem over here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1047483 on a Packard Bell Easynote TK36-AV-105. 
+ On a Packard Bell Easynote TK36-AV-105, the black screen first appears
+ in Ubuntu 11.04 and all versions released since 11.04 (kernel 3.x?).
+ There is a visual with bootoption nomodeset.
+ 
  Specs:
  http://tweakers.net/pricewatch/267864/packard-bell-easynote-tk36-av-105.html#tab:info
  
- This laptop also contains a Integrated Intel GMA4500.
- 
- The black screen first appears in Ubuntu 11.04 and all verions released
- since 11.04 (kernel 3.x?). There is a visual with bootoption nomodeset.
- 
- See attachement.
- 
- Identical problem, other hardware/distribution:
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1047483
- https://bugs.launchpad.net/linuxmint/+bug/1082647
- https://bugzilla.kernel.org/show_bug.cgi?id=53881
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  ubuntu     3304 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     3304 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
-    Mixer name	: 'Intel Cantiga HDMI'
-    Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
-    Controls      : 31
-    Simple ctrls  : 12
+  Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
+    Mixer name	: 'Intel Cantiga HDMI'
+    Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
+    Controls      : 31
+    Simple ctrls  : 12
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  MachineType: Packard Bell EasyNote TK36
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB:
-  
+ 
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash nomodeset -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-29-generic N/A
-  linux-backports-modules-3.8.0-29-generic  N/A
-  linux-firmware                            1.79.6
+  linux-restricted-modules-3.8.0-29-generic N/A
+  linux-backports-modules-3.8.0-29-generic  N/A
+  linux-firmware                            1.79.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/23/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.04
  dmi.modalias: dmi:bvnPackardBell:bvrV1.04:bd09/23/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.04:rvnPackardBell:rnSJV52_MV:rvrV1.04:cvnPackardBell:ct10:cvrV1.04:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.04
  dmi.sys.vendor: Packard Bell
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  moraglaptop   1909 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  moraglaptop   1909 F.... pulseaudio
  CRDA: Error: [Errno 2] Bestand of map bestaat niet
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 45'
-    Mixer name	: 'Intel Cantiga HDMI'
-    Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
-    Controls      : 32
-    Simple ctrls  : 13
+  Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 45'
+    Mixer name	: 'Intel Cantiga HDMI'
+    Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
+    Controls      : 32
+    Simple ctrls  : 13
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Packard Bell EasyNote TK36
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=2AA01537A0150AC9 loop=/hostname/disks/root.disk ro quiet splash acpi_backlight=vendor i915.invert_brightness=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
  RelatedPackageVersions:
-  linux-restricted-modules-3.8.0-33-generic N/A
-  linux-backports-modules-3.8.0-33-generic  N/A
-  linux-firmware                            1.79.7
+  linux-restricted-modules-3.8.0-33-generic N/A
+  linux-backports-modules-3.8.0-33-generic  N/A
+  linux-firmware                            1.79.7
  Tags:  precise
  Uname: Linux 3.8.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/23/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.04
  dmi.modalias: dmi:bvnPackardBell:bvrV1.04:bd09/23/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.04:rvnPackardBell:rnSJV52_MV:rvrV1.04:cvnPackardBell:ct10:cvrV1.04:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.04
  dmi.sys.vendor: Packard Bell

** Tags removed: blackscreen intelgma4500m packardbelleasynote tk36av105
** Tags added: bios-outdated-1.14 needs-upstream-testing

** Summary changed:

- Ubuntu 12.04.3: black screen on PB Easynote and Intel GMA 4500M video adapter
+ [Packard Bell EasyNote TK36] Ubuntu 12.04.3: black screen

** Summary changed:

- [Packard Bell EasyNote TK36] Ubuntu 12.04.3: black screen
+ 8086:2a42 [Packard Bell EasyNote TK36] Ubuntu 12.04.3: black screen

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1229252

Title:
  8086:2a42 [Packard Bell EasyNote TK36] Ubuntu 12.04.3: black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On a Packard Bell Easynote TK36-AV-105, the black screen first appears
  in Ubuntu 11.04 and all versions released since 11.04 (kernel 3.x?).
  There is a visual with bootoption nomodeset.

  Specs:
  http://tweakers.net/pricewatch/267864/packard-bell-easynote-tk36-av-105.html#tab:info

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-29-generic.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3304 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
     Controls      : 31
     Simple ctrls  : 12
  CasperVersion: 1.315.1
  DistroRelease: Ubuntu 12.04
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  MachineType: Packard Bell EasyNote TK36
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:

  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash nomodeset -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.79.6
  Tags:  precise running-unity
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/23/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.04
  dmi.modalias: dmi:bvnPackardBell:bvrV1.04:bd09/23/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.04:rvnPackardBell:rnSJV52_MV:rvrV1.04:cvnPackardBell:ct10:cvrV1.04:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.04
  dmi.sys.vendor: Packard Bell
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-33-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  moraglaptop   1909 F.... pulseaudio
  CRDA: Error: [Errno 2] Bestand of map bestaat niet
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 45'
     Mixer name	: 'Intel Cantiga HDMI'
     Components	: 'HDA:10ec0272,1025048a,00100001 HDA:80862802,80860101,00100000'
     Controls      : 32
     Simple ctrls  : 13
  DistroRelease: Ubuntu 12.04
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Packard Bell EasyNote TK36
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=2AA01537A0150AC9 loop=/hostname/disks/root.disk ro quiet splash acpi_backlight=vendor i915.invert_brightness=1 vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-33.48~precise1-generic 3.8.13.11
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-33-generic N/A
   linux-backports-modules-3.8.0-33-generic  N/A
   linux-firmware                            1.79.7
  Tags:  precise
  Uname: Linux 3.8.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 09/23/2010
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: SJV52_MV
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.04
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: V1.04
  dmi.modalias: dmi:bvnPackardBell:bvrV1.04:bd09/23/2010:svnPackardBell:pnEasyNoteTK36:pvrV1.04:rvnPackardBell:rnSJV52_MV:rvrV1.04:cvnPackardBell:ct10:cvrV1.04:
  dmi.product.name: EasyNote TK36
  dmi.product.version: V1.04
  dmi.sys.vendor: Packard Bell

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References

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