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[Bug 1256604] Re: Comment 14 for bug 1205104

 

Alejandro Arcos, as per http://www.dell.com/support/drivers/us/en/19/Product/inspiron-14r-5420 an update is available for your BIOS (A19). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-a19

** Summary changed:

- Comment 14 for bug 1205104
+ Problem with modem huawei

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Problem with modem huawei
+ [Dell Inspiron 14R 5420] Problem with modem huawei

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https://bugs.launchpad.net/bugs/1256604

Title:
  [Dell Inspiron 14R 5420] Problem with modem huawei

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Problem with modem huawei

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alex       2266 F.... pulseaudio
   /dev/snd/pcmC0D0p:   alex       2266 F...m pulseaudio
  Date: Sun Dec  1 00:55:16 2013
  HibernationDevice: RESUME=UUID=3c14dc24-8d4d-44e8-9fb4-5c3d4aaf30de
  InstallationDate: Installed on 2013-10-24 (37 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Dell System Inspiron 5420
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=26f2e320-bbd4-4e50-ab39-0edb705216d5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/17/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.name: 01T31V
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA17:bd05/17/2013:svnDellInc.:pnDellSystemInspiron5420:pvr:rvnDellInc.:rn01T31V:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron 5420
  dmi.sys.vendor: Dell Inc.

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