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Message #32013
[Bug 1196105] Re: hda intel sound card not found, dummy output only
Duane Kaitschuck, as per http://us.acer.com/ac/en/US/content/drivers an update is available for your BIOS (3238). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-3238
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1196105
Title:
hda intel sound card not found, dummy output only
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Ubuntu has my hda intel sound card listed, but will not show it in gnome. If I log out of the system and check my bios, it plays fine. I suspect there is a code glitch in module. Tried to boot up from Ubuntu live cd, all it did was reset my sound settings, but will not "see" the sound card.
---
AlsaDevices:
total 0
crw-rw---T+ 1 root audio 116, 1 Jun 29 11:41 seq
crw-rw---T+ 1 root audio 116, 33 Jun 29 11:41 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Acer, inc. Aspire 6930
MarkForUpload: True
Package: linux 3.2.0.48.58
PackageArchitecture: i386
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-48-generic-pae root=UUID=5A0A35960A35705D loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-48.74-generic-pae 3.2.46
RelatedPackageVersions:
linux-restricted-modules-3.2.0-48-generic-pae N/A
linux-backports-modules-3.2.0-48-generic-pae N/A
linux-firmware 1.79.4
Tags: precise running-unity
Uname: Linux 3.2.0-48-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/12/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3121
dmi.board.name: Makalu
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv0.3121:bd09/12/2008:svnAcer,inc.:pnAspire6930:pvrNotApplicable:rvnAcer,Inc.:rnMakalu:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 6930
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
---
AlsaDevices:
total 0
crw-rw---T+ 1 root audio 116, 1 Jun 29 11:41 seq
crw-rw---T+ 1 root audio 116, 33 Jun 29 11:41 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: i386
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 12.04
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
MachineType: Acer, inc. Aspire 6930
MarkForUpload: True
Package: linux 3.2.0.48.58
PackageArchitecture: i386
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-48-generic-pae root=UUID=5A0A35960A35705D loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-48.74-generic-pae 3.2.46
RelatedPackageVersions:
linux-restricted-modules-3.2.0-48-generic-pae N/A
linux-backports-modules-3.2.0-48-generic-pae N/A
linux-firmware 1.79.4
Tags: precise running-unity
Uname: Linux 3.2.0-48-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 09/12/2008
dmi.bios.vendor: Acer
dmi.bios.version: v0.3121
dmi.board.name: Makalu
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: Acer, Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrv0.3121:bd09/12/2008:svnAcer,inc.:pnAspire6930:pvrNotApplicable:rvnAcer,Inc.:rnMakalu:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 6930
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.
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