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[Bug 1181144] Re: [Dell XPS 13 (L322X)] Sometime system will stuck on waking up from Hibernate

 

ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  fab        1819 F.... pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=eb43d52d-a74d-4460-bece-6abfe97623d7
InstallationDate: Installed on 2013-07-05 (150 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Dell Inc. XPS L322X
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-33-generic root=UUID=c3867e14-cdf3-4837-93cb-5062324fd911 ro acpi_osi=Linux
ProcVersionSignature: Ubuntu 3.8.0-33.48-generic 3.8.13.11
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-33-generic N/A
 linux-backports-modules-3.8.0-33-generic  N/A
 linux-firmware                            1.106
StagingDrivers: zram
Tags:  raring staging
Uname: Linux 3.8.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 08/28/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0PJHXN
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd08/28/2013:svnDellInc.:pnXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS L322X
dmi.sys.vendor: Dell Inc.


** Tags added: apport-collected staging

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https://bugs.launchpad.net/bugs/1181144

Title:
  [Dell XPS 13 (L322X)] Sometime system will stuck on waking up from
  Hibernate

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  CID: 201209-11840 Dell XPS 13 (L322X)

  Sometimes hibernate will work on this system, sometimes not.

  Steps:
  1. Boot
  2. Open terminal and execure: sudo pm-hibernate
  3. Wake the system by pressing the power button after it successfully hibernated.

  Expected Result:
  System will back to normal.

  Actual Result:
  System stuck on a purple screen when waking up, you have to use the power button to shut it down.
  Boot it up, and run hibernate again, this time hibernate will work. 
  (Doing reboot here can create an environment to reproduce this issue)

  Extra information:
  $ cat /proc/cmdline 
  BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=c337bf57-bd43-47b6-800f-9becf83aa95b ro quiet splash

  $ cat /etc/initramfs-tools/conf.d/resume 
  RESUME=UUID=e1117f50-f722-4f91-91a1-7efa8efa1ce8

  dmesg information is attached.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
  ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
  Uname: Linux 3.5.0-23-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC275 Analog [ALC275 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1511 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xd0510000 irq 45'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0275,1028058b,00100008 HDA:80862806,80860101,00100000'
     Controls      : 26
     Simple ctrls  : 11
  Date: Thu May 16 17:20:29 2013
  HibernationDevice: RESUME=UUID=e1117f50-f722-4f91-91a1-7efa8efa1ce8
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  MachineType: Dell Inc. Dell System XPS L322X
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=c337bf57-bd43-47b6-800f-9becf83aa95b ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-23-generic N/A
   linux-backports-modules-3.5.0-23-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/22/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: T40
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrT40:bd01/22/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L322X
  dmi.sys.vendor: Dell Inc.

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