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[Bug 1005134] Re: 12.04 "hangs" on shutdown when using 3.2 kernal

 

Stephen Helden, could you please provide the full computer model as
noted on the sticker (ex. Compaq Presario CQ60-407AU Notebook PC)?

** Description changed:

  I've been having a problem, as my system was hanging when I selected
  "Shut-Down" option from the Ubuntu dropdown menu.  This problem was
  remediated when the "Update manager" patched the kernal to a release
- 3.4.
+ 3.4. Now, I was presented  with the latest "Update Manager" patch and
+ when I complied, my Ubuntu image file was impacted, and now my kernal
+ release is back to "3.2.0-24-generic-pae", and, of course, I'm hanging
+ when I select the "shut-down" option from the Ubuntu dropdown menu.
  
- Now, I was presented  with the latest "Update Manager" patch and when I
- complied, my Ubuntu image file was impacted, and now my kernal release
- is back to "3.2.0-24-generic-pae", and, of course, I'm hanging when I
- select the "shut-down" option from the Ubuntu dropdown menu.
- 
- Can you please release a "Update Manager" patch that will remediate
- this. Thanks.
+ WORKAROUND: sudo shutdown
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.39
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  shelden    2442 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  shelden    2442 F.... pulseaudio
  Card0.Amixer.info:
-  Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
-    Mixer name	: 'Nvidia MCP77/78 HDMI'
-    Components	: 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
-    Controls      : 20
-    Simple ctrls  : 11
+  Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
+    Mixer name	: 'Nvidia MCP77/78 HDMI'
+    Components	: 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
+    Controls      : 20
+    Simple ctrls  : 11
  Date: Sun May 27 07:02:59 2012
  HibernationDevice: RESUME=UUID=2c028562-fdac-4b06-9fc4-f060ecda4675
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
  ProcEnviron:
-  TERM=emacs
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=emacs
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=1ce261e8-0885-4896-bc5c-a173e2218b82 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-24-generic-pae N/A
-  linux-backports-modules-3.2.0-24-generic-pae  N/A
-  linux-firmware                                1.79
+  linux-restricted-modules-3.2.0-24-generic-pae N/A
+  linux-backports-modules-3.2.0-24-generic-pae  N/A
+  linux-firmware                                1.79
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/17/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.35
  dmi.board.name: 303C
  dmi.board.vendor: Wistron
  dmi.board.version: 08.49
  dmi.chassis.type: 10
  dmi.chassis.vendor: Wistron
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.35:bd02/17/2009:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.35:rvnWistron:rn303C:rvr08.49:cvnWistron:ct10:cvrN/A:
  dmi.product.name: Compaq Presario CQ60 Notebook PC
  dmi.product.version: F.35
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
       Status: Expired => Incomplete

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Tags added: needs-full-computer-model

-- 
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https://bugs.launchpad.net/bugs/1005134

Title:
  12.04 "hangs" on shutdown when using 3.2 kernal

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I've been having a problem, as my system was hanging when I selected
  "Shut-Down" option from the Ubuntu dropdown menu.  This problem was
  remediated when the "Update manager" patched the kernal to a release
  3.4. Now, I was presented  with the latest "Update Manager" patch and
  when I complied, my Ubuntu image file was impacted, and now my kernal
  release is back to "3.2.0-24-generic-pae", and, of course, I'm hanging
  when I select the "shut-down" option from the Ubuntu dropdown menu.

  WORKAROUND: sudo shutdown

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.39
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  shelden    2442 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
     Mixer name	: 'Nvidia MCP77/78 HDMI'
     Components	: 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
     Controls      : 20
     Simple ctrls  : 11
  Date: Sun May 27 07:02:59 2012
  HibernationDevice: RESUME=UUID=2c028562-fdac-4b06-9fc4-f060ecda4675
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
  ProcEnviron:
   TERM=emacs
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=1ce261e8-0885-4896-bc5c-a173e2218b82 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic-pae N/A
   linux-backports-modules-3.2.0-24-generic-pae  N/A
   linux-firmware                                1.79
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/17/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.35
  dmi.board.name: 303C
  dmi.board.vendor: Wistron
  dmi.board.version: 08.49
  dmi.chassis.type: 10
  dmi.chassis.vendor: Wistron
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.35:bd02/17/2009:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.35:rvnWistron:rn303C:rvr08.49:cvnWistron:ct10:cvrN/A:
  dmi.product.name: Compaq Presario CQ60 Notebook PC
  dmi.product.version: F.35
  dmi.sys.vendor: Hewlett-Packard

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