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[Bug 1257338] Re: Acer Aspire E1-572 doesn't shutdown properly

 

Tarpoon, the issue you are reporting is an upstream one. Could you
please report this problem through the appropriate channel by following
the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel#KernelTeam.2BAC8-KernelTeamBugPolicies.Overview_on_Reporting_Bugs_Upstream
?

Please provide a direct URL to your post once you have made it so that
it may be tracked.

Thank you for your understanding.

** Description changed:

  Same bug as described in Bug #1245904 except that I am using Kubuntu
- 13.10 instead of Ubuntu.
+ 13.10 instead of Ubuntu. Screen freezes on shutdown with the kubuntu
+ logo showing. Tried kernel parameters reboot=pci and reboot=bios but
+ didn't change anything.
  
- Screen freezes on shutdown with the kubuntu logo showing. Suspend to
- ram, suspend to disk and rebooting works fine.
+ 
+ WORKAROUND: Suspend to ram, suspend to disk and rebooting works fine.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  christian   1853 F.... pulseaudio
-  /dev/snd/controlC0:  christian   1853 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  christian   1853 F.... pulseaudio
+  /dev/snd/controlC0:  christian   1853 F.... pulseaudio
  Date: Tue Dec  3 16:27:24 2013
  HibernationDevice: RESUME=UUID=d6cedfb1-95fc-451c-81f6-480008d8ef40
  InstallationDate: Installed on 2013-12-01 (2 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=20d2d081-e8c6-4e7e-9c59-0398d081c3b5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-13-generic N/A
-  linux-backports-modules-3.11.0-13-generic  N/A
-  linux-firmware                             1.116
+  linux-restricted-modules-3.11.0-13-generic N/A
+  linux-backports-modules-3.11.0-13-generic  N/A
+  linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

** Tags removed: kernel-bug-exists-upstreamv3.13-rc2
** Tags added: kernel-bug-exists-upstream-v3.13-rc2 latest-bios-2.04 trusty unable-to-test-regression

** Summary changed:

- Acer Aspire E1-572 doesn't shutdown properly
+ [Acer Aspire E1-572] Freezes at shutdown screen when attempting to shutdown

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

** Description changed:

- Same bug as described in Bug #1245904 except that I am using Kubuntu
- 13.10 instead of Ubuntu. Screen freezes on shutdown with the kubuntu
+ I am using Kubuntu, and the screen freezes on shutdown with the kubuntu
  logo showing. Tried kernel parameters reboot=pci and reboot=bios but
  didn't change anything.
- 
  
  WORKAROUND: Suspend to ram, suspend to disk and rebooting works fine.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  christian   1853 F.... pulseaudio
   /dev/snd/controlC0:  christian   1853 F.... pulseaudio
  Date: Tue Dec  3 16:27:24 2013
  HibernationDevice: RESUME=UUID=d6cedfb1-95fc-451c-81f6-480008d8ef40
  InstallationDate: Installed on 2013-12-01 (2 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=20d2d081-e8c6-4e7e-9c59-0398d081c3b5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1257338

Title:
  [Acer Aspire E1-572] Freezes at shutdown screen when attempting to
  shutdown

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  I am using Kubuntu, and the screen freezes on shutdown with the
  kubuntu logo showing. Tried kernel parameters reboot=pci and
  reboot=bios but didn't change anything.

  WORKAROUND: Suspend to ram, suspend to disk and rebooting works fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  christian   1853 F.... pulseaudio
   /dev/snd/controlC0:  christian   1853 F.... pulseaudio
  Date: Tue Dec  3 16:27:24 2013
  HibernationDevice: RESUME=UUID=d6cedfb1-95fc-451c-81f6-480008d8ef40
  InstallationDate: Installed on 2013-12-01 (2 days ago)
  InstallationMedia: Kubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-13-generic root=UUID=20d2d081-e8c6-4e7e-9c59-0398d081c3b5 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

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References