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Message #32963
[Bug 1005134] Re: [Compaq Presario CQ60-215DX Notebook PC] 12.04 "hangs" on shutdown when using 3.2 kernel
Stephen Helden, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3860070#N870 an update is available for your BIOS (F.54 A). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Summary changed:
- 12.04 "hangs" on shutdown when using 3.2 kernal
+ [Compaq Presario CQ60-215DX Notebook PC] 12.04 "hangs" on shutdown when using 3.2 kernel
** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.54a
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https://bugs.launchpad.net/bugs/1005134
Title:
[Compaq Presario CQ60-215DX Notebook PC] 12.04 "hangs" on shutdown
when using 3.2 kernel
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I've been having a problem, as my system was hanging when I selected
"Shut-Down" option from the Ubuntu dropdown menu. This problem was
remediated when the "Update manager" patched the kernal to a release
3.4. Now, I was presented with the latest "Update Manager" patch and
when I complied, my Ubuntu image file was impacted, and now my kernal
release is back to "3.2.0-24-generic-pae", and, of course, I'm hanging
when I select the "shut-down" option from the Ubuntu dropdown menu.
WORKAROUND: sudo shutdown
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.39
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: shelden 2442 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
Mixer name : 'Nvidia MCP77/78 HDMI'
Components : 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
Controls : 20
Simple ctrls : 11
Date: Sun May 27 07:02:59 2012
HibernationDevice: RESUME=UUID=2c028562-fdac-4b06-9fc4-f060ecda4675
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
ProcEnviron:
TERM=emacs
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=1ce261e8-0885-4896-bc5c-a173e2218b82 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-24-generic-pae N/A
linux-backports-modules-3.2.0-24-generic-pae N/A
linux-firmware 1.79
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/17/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.35
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.49
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.35:bd02/17/2009:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.35:rvnWistron:rn303C:rvr08.49:cvnWistron:ct10:cvrN/A:
dmi.product.name: Compaq Presario CQ60 Notebook PC
dmi.product.version: F.35
dmi.sys.vendor: Hewlett-Packard
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