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[Bug 1005134] Re: [Compaq Presario CQ60-215DX Notebook PC] 12.04 "hangs" on shutdown when using 3.2 kernel

 

Stephen Helden, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3860070#N870 an update is available for your BIOS (F.54 A). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Summary changed:

- 12.04 "hangs" on shutdown when using 3.2 kernal
+ [Compaq Presario CQ60-215DX Notebook PC] 12.04 "hangs" on shutdown when using 3.2 kernel

** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.54a

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https://bugs.launchpad.net/bugs/1005134

Title:
  [Compaq Presario CQ60-215DX Notebook PC] 12.04 "hangs" on shutdown
  when using 3.2 kernel

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I've been having a problem, as my system was hanging when I selected
  "Shut-Down" option from the Ubuntu dropdown menu.  This problem was
  remediated when the "Update manager" patched the kernal to a release
  3.4. Now, I was presented  with the latest "Update Manager" patch and
  when I complied, my Ubuntu image file was impacted, and now my kernal
  release is back to "3.2.0-24-generic-pae", and, of course, I'm hanging
  when I select the "shut-down" option from the Ubuntu dropdown menu.

  WORKAROUND: sudo shutdown

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.39
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic-pae 3.2.16
  Uname: Linux 3.2.0-24-generic-pae i686
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 0: CONEXANT Analog [CONEXANT Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  shelden    2442 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xc0000000 irq 20'
     Mixer name	: 'Nvidia MCP77/78 HDMI'
     Components	: 'HDA:14f15051,103c360a,00100000 HDA:10de0002,10de0101,00100000'
     Controls      : 20
     Simple ctrls  : 11
  Date: Sun May 27 07:02:59 2012
  HibernationDevice: RESUME=UUID=2c028562-fdac-4b06-9fc4-f060ecda4675
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: Hewlett-Packard Compaq Presario CQ60 Notebook PC
  ProcEnviron:
   TERM=emacs
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=1ce261e8-0885-4896-bc5c-a173e2218b82 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic-pae N/A
   linux-backports-modules-3.2.0-24-generic-pae  N/A
   linux-firmware                                1.79
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/17/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.35
  dmi.board.name: 303C
  dmi.board.vendor: Wistron
  dmi.board.version: 08.49
  dmi.chassis.type: 10
  dmi.chassis.vendor: Wistron
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.35:bd02/17/2009:svnHewlett-Packard:pnCompaqPresarioCQ60NotebookPC:pvrF.35:rvnWistron:rn303C:rvr08.49:cvnWistron:ct10:cvrN/A:
  dmi.product.name: Compaq Presario CQ60 Notebook PC
  dmi.product.version: F.35
  dmi.sys.vendor: Hewlett-Packard

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