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[Bug 1258715] Re: Waking up from suspension freezes up the system


Bernardo Ramos, thank you for reporting this and helping make Ubuntu
better. It would appear your laptop is a Clevo W35xSTQ_370ST. Hence, it
would appear that you may have a BIOS update available, as suggested by
the following *unofficial* resource http://repo.palkeo.com/clevo-
mirror/W3xxST/ . If you contact Avell and/or Clevo directly, would they
provide you with a official BIOS to upgrade with?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags removed: trusty
** Tags added: needs-bios-check needs-upstream-testing regression-potential resume suspend

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  Waking up from suspension freezes up the system

Status in “linux” package in Ubuntu:

Bug description:
  I'm running Xubuntu 12.04 on an AVELL notebook model G1711 (avell dot com dot br). I did not install NVidia Driver, running only intel's integrated video interface (i5 Haswell).  However, when it suspends due to inactivity timeout or if I ask it to enter in suspension (not hibernation) i freezes out. The only way to use the machine again is by pressing on/off button up to shutting the machine off, and then restarting it again.
  I upgraded to KERNEL 3.12-SAUCY, have Oracle Java JDK 7 and Oracle VirtualBox installed.
  Initially it presented "...done" in upper left corner and nothing more. Once it said also in upper left corner something like Loading Virtualbox kernel [ok] and froze up.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-52-generic 3.2.0-52.78
  ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
  Uname: Linux 3.2.0-52-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: VT1802 Analog [VT1802 Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
   /dev/snd/controlC1:  bernardo   1815 F.... pulseaudio
                        bernardo   1858 F.... xfce4-volumed
   Card hw:0 'Intel'/'HDA Intel at 0xf7a14000 irq 45'
     Mixer name	: 'Generic 0000 ID 0'
     Components	: 'HDA:00000000,80860101,00100000'
     Controls      : 0
     Simple ctrls  : 0

   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 45'
     Mixer name	: 'VIA VT1802'
     Components	: 'HDA:11068446,15583537,00100000'
     Controls      : 32
     Simple ctrls  : 19
  Date: Fri Dec  6 23:55:47 2013
  HibernationDevice: RESUME=UUID=164435ef-5b54-4926-b6d0-89a6df38eff5
  InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820)
  MachineType: Notebook W35xSTQ_370ST
  MarkForUpload: True
   PATH=(custom, no user)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-52-generic root=UUID=0ea5cb5c-40a7-4d61-a147-19e88323e804 ro quiet splash vt.handoff=7
   linux-restricted-modules-3.2.0-52-generic N/A
   linux-backports-modules-3.2.0-52-generic  N/A
   linux-firmware                            1.79.9
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W35xSTQ_370ST
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/04/2013:svnNotebook:pnW35xSTQ_370ST:pvrNotApplicable:rvnNotebook:rnW35xSTQ_370ST:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W35xSTQ_370ST
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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