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[Bug 1258715] Re: Waking up from suspension freezes up the system

 

Bernardo Ramos, thanks for checking in with Avell on the BIOS update.

Hence, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: needs-bios-check
** Tags added: latest-bios-4.6.5

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https://bugs.launchpad.net/bugs/1258715

Title:
  Waking up from suspension freezes up the system

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I'm running Xubuntu 12.04 on an AVELL notebook model G1711 (avell dot com dot br). I did not install NVidia Driver, running only intel's integrated video interface (i5 Haswell).  However, when it suspends due to inactivity timeout or if I ask it to enter in suspension (not hibernation) i freezes out. The only way to use the machine again is by pressing on/off button up to shutting the machine off, and then restarting it again.
  I upgraded to KERNEL 3.12-SAUCY, have Oracle Java JDK 7 and Oracle VirtualBox installed.
  Initially it presented "...done" in upper left corner and nothing more. Once it said also in upper left corner something like Loading Virtualbox kernel [ok] and froze up.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-52-generic 3.2.0-52.78
  ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
  Uname: Linux 3.2.0-52-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: VT1802 Analog [VT1802 Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bernardo   1815 F.... pulseaudio
                        bernardo   1858 F.... xfce4-volumed
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7a14000 irq 45'
     Mixer name	: 'Generic 0000 ID 0'
     Components	: 'HDA:00000000,80860101,00100000'
     Controls      : 0
     Simple ctrls  : 0
  Card0.Amixer.values:

  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 45'
     Mixer name	: 'VIA VT1802'
     Components	: 'HDA:11068446,15583537,00100000'
     Controls      : 32
     Simple ctrls  : 19
  Date: Fri Dec  6 23:55:47 2013
  HibernationDevice: RESUME=UUID=164435ef-5b54-4926-b6d0-89a6df38eff5
  InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820)
  MachineType: Notebook W35xSTQ_370ST
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=pt_BR:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-52-generic root=UUID=0ea5cb5c-40a7-4d61-a147-19e88323e804 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-52-generic N/A
   linux-backports-modules-3.2.0-52-generic  N/A
   linux-firmware                            1.79.9
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W35xSTQ_370ST
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/04/2013:svnNotebook:pnW35xSTQ_370ST:pvrNotApplicable:rvnNotebook:rnW35xSTQ_370ST:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W35xSTQ_370ST
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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