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[Bug 1092045] Re: [Dell Optiplex 7010 DT] ACPI Error, stuck in suspend randomly

 

Yung Shen / Jesse Sung, as per http://www.dell.com/support/drivers/us/en/19/Product/optiplex-7010 an update is available for your BIOS (A16). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: bios-outdated-a14
** Tags added: bios-outdated-a16

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1092045

Title:
  [Dell Optiplex 7010 DT] ACPI Error, stuck in suspend randomly

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  cid: 201201-10383

  on precise, during checkbox stress testing, when trying to do suspend
  cycle testing, it is ramdonly stuck after suspend cycling for a while.
  (need to force poweroff)

  this please check suspend failed .log for ACPI errors.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-35-generic 3.2.0-35.55
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1434 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1434 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f30000 irq 45'
     Mixer name	: 'Realtek ALC269VB'
     Components	: 'HDA:10ec0269,10280577,00100100'
     Controls      : 26
     Simple ctrls  : 14
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xf7e40000 irq 46'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed Dec 19 05:07:21 2012
  HibernationDevice: RESUME=UUID=54f4a61b-a217-44af-9b35-ff878f5f7072
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Dell Inc. OptiPlex 7010
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic root=UUID=80bdcdb3-81cd-4899-9556-090f3f6646f1 ro quiet splash initcall_debug vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-35-generic N/A
   linux-backports-modules-3.2.0-35-generic  N/A
   linux-firmware                            1.79.1
  RfKill:

  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/20/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: T16.W8
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrT16.W8:bd07/20/2012:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:
  dmi.product.name: OptiPlex 7010
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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