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Message #33336
[Bug 1092045] Re: [Dell Optiplex 7010 DT] ACPI Error, stuck in suspend randomly
Yung Shen / Jesse Sung, as per http://www.dell.com/support/drivers/us/en/19/Product/optiplex-7010 an update is available for your BIOS (A16). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Thank you for your understanding.
** Tags removed: bios-outdated-a14
** Tags added: bios-outdated-a16
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1092045
Title:
[Dell Optiplex 7010 DT] ACPI Error, stuck in suspend randomly
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
cid: 201201-10383
on precise, during checkbox stress testing, when trying to do suspend
cycle testing, it is ramdonly stuck after suspend cycling for a while.
(need to force poweroff)
this please check suspend failed .log for ACPI errors.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-35-generic 3.2.0-35.55
ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
Uname: Linux 3.2.0-35-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu15.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1434 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1434 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f30000 irq 45'
Mixer name : 'Realtek ALC269VB'
Components : 'HDA:10ec0269,10280577,00100100'
Controls : 26
Simple ctrls : 14
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xf7e40000 irq 46'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed Dec 19 05:07:21 2012
HibernationDevice: RESUME=UUID=54f4a61b-a217-44af-9b35-ff878f5f7072
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 7010
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic root=UUID=80bdcdb3-81cd-4899-9556-090f3f6646f1 ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-35-generic N/A
linux-backports-modules-3.2.0-35-generic N/A
linux-firmware 1.79.1
RfKill:
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/20/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: T16.W8
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrT16.W8:bd07/20/2012:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 7010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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