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[Bug 1079359] Re: 3.2.0-32 drops Huawei EM680 (12d1:14f1) modem

 

Paul Khusainov, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please just make a comment to this?

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: bios-outdated-r2087h4

** Description changed:

- I have Sony VAIO VPCSA 3X9R with internal Huawei modem.
+ I have Sony VAIO VPCSA 3X9R with internal Huawei modem. After update from 3.2.0-31-generic to 3.2.0-32-generic or 3.2.0-33-generic I found that modem is not work:
+ NetworkManager says me that no such device.
  
- After update from 3.2.0-31-generic to 3.2.0-32-generic or 3.2.0-33-generic I found that modem is not work:
- NetworkManager says me that no such device.
+ WORKAROUND: cat /etc/modprobe.d/blacklist-option.conf
+ blacklist option
  
  # nmcli dev
  DEVICE     TYPE              STATE
  eth0       802-3-ethernet    unavailable
  wlan0      802-11-wireless   connected
  wmx0       802-3-ethernet    unavailable
  # nmcli con up id 'Beeline 3G modem'
  (process:5970): GLib-WARNING **: (/build/buildd/glib2.0-2.32.3/./glib/gerror.c:390):g_error_new_valist: runtime check failed: (domain != 0)
  Error: No suitable device found: no device found for connection 'Beeline 3G modem'.
- 
- Aforementioned command executed successfully on 3.2.0-31-generic.
  
  On 3.2.0-32 lsusb gives me:
         Bus 001 Device 006: ID 12d1:14f1 Huawei Technologies Co., Ltd.
  
  # dmesg | grep GSM
  [    4.577504] USB Serial support registered for GSM modem (1-port)
  [    4.577585] option 1-1.4:1.0: GSM modem (1-port) converter detected
  [    4.578163] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB0
  [    4.578177] option 1-1.4:1.1: GSM modem (1-port) converter detected
  [    4.578289] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB1
  [    4.578299] option 1-1.4:1.2: GSM modem (1-port) converter detected
  [    4.578362] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB2
  [    4.578371] option 1-1.4:1.3: GSM modem (1-port) converter detected
  [    4.578420] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB3
  [    4.578490] option: v0.7.2:USB Driver for GSM modems
- 
- Which kind of information I need to supply additionally?
- Thank you!
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-32-generic 3.2.0-32.51
  ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
  Uname: Linux 3.2.0-32-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC275 Analog [ALC275 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paul       3348 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc7400000 irq 51'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0275,104d5000,00100005 HDA:80862805,104d5000,00100000'
     Controls      : 27
     Simple ctrls  : 11
  Date: Thu Nov 15 23:11:08 2012
  InstallationMedia: Kubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120820.1)
  MachineType: Sony Corporation VPCSA3X9R
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, user)
   LANG=ru_RU.UTF-8
   SHELL=/usr/bin/zsh
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=66707b0b-d16e-47bb-b403-88e283d8c6aa ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-32-generic N/A
   linux-backports-modules-3.2.0-32-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/23/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: R2086H4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnINSYDE:bvrR2086H4:bd11/23/2011:svnSonyCorporation:pnVPCSA3X9R:pvrC60A9HSG:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCSA3X9R
  dmi.product.version: C60A9HSG
  dmi.sys.vendor: Sony Corporation

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

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https://bugs.launchpad.net/bugs/1079359

Title:
  3.2.0-32 drops Huawei EM680 (12d1:14f1) modem

Status in ModemManager (with NetworkManager support):
  Fix Released
Status in “linux” package in Ubuntu:
  Incomplete
Status in “modemmanager” package in Ubuntu:
  New

Bug description:
  I have Sony VAIO VPCSA 3X9R with internal Huawei modem. After update from 3.2.0-31-generic to 3.2.0-32-generic or 3.2.0-33-generic I found that modem is not work:
  NetworkManager says me that no such device.

  WORKAROUND: cat /etc/modprobe.d/blacklist-option.conf
  blacklist option

  # nmcli dev
  DEVICE     TYPE              STATE
  eth0       802-3-ethernet    unavailable
  wlan0      802-11-wireless   connected
  wmx0       802-3-ethernet    unavailable
  # nmcli con up id 'Beeline 3G modem'
  (process:5970): GLib-WARNING **: (/build/buildd/glib2.0-2.32.3/./glib/gerror.c:390):g_error_new_valist: runtime check failed: (domain != 0)
  Error: No suitable device found: no device found for connection 'Beeline 3G modem'.

  On 3.2.0-32 lsusb gives me:
         Bus 001 Device 006: ID 12d1:14f1 Huawei Technologies Co., Ltd.

  # dmesg | grep GSM
  [    4.577504] USB Serial support registered for GSM modem (1-port)
  [    4.577585] option 1-1.4:1.0: GSM modem (1-port) converter detected
  [    4.578163] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB0
  [    4.578177] option 1-1.4:1.1: GSM modem (1-port) converter detected
  [    4.578289] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB1
  [    4.578299] option 1-1.4:1.2: GSM modem (1-port) converter detected
  [    4.578362] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB2
  [    4.578371] option 1-1.4:1.3: GSM modem (1-port) converter detected
  [    4.578420] usb 1-1.4: GSM modem (1-port) converter now attached to ttyUSB3
  [    4.578490] option: v0.7.2:USB Driver for GSM modems

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-32-generic 3.2.0-32.51
  ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30
  Uname: Linux 3.2.0-32-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu15
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC275 Analog [ALC275 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paul       3348 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xc7400000 irq 51'
     Mixer name	: 'Intel CougarPoint HDMI'
     Components	: 'HDA:10ec0275,104d5000,00100005 HDA:80862805,104d5000,00100000'
     Controls      : 27
     Simple ctrls  : 11
  Date: Thu Nov 15 23:11:08 2012
  InstallationMedia: Kubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120820.1)
  MachineType: Sony Corporation VPCSA3X9R
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, user)
   LANG=ru_RU.UTF-8
   SHELL=/usr/bin/zsh
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=66707b0b-d16e-47bb-b403-88e283d8c6aa ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-32-generic N/A
   linux-backports-modules-3.2.0-32-generic  N/A
   linux-firmware                            1.79.1
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/23/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: R2086H4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnINSYDE:bvrR2086H4:bd11/23/2011:svnSonyCorporation:pnVPCSA3X9R:pvrC60A9HSG:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCSA3X9R
  dmi.product.version: C60A9HSG
  dmi.sys.vendor: Sony Corporation

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