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[Bug 1244643] Re: [Novatech N1402 NNB-978] Touchpad does not work at all

 

Geoff Kelsall, thank you for checking in with Novatech. Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

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https://bugs.launchpad.net/bugs/1244643

Title:
  [Novatech N1402 NNB-978] Touchpad does not work at all

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  WORKAROUND: Kernel parameter: i8042.noloop

  When producing this bug report I got:

  ubuntu@ubuntu:~$ ubuntu-bug linux
  ubuntu@ubuntu:~$
  (process:4162): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.11.0-12-generic 3.11.0-12.19
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2918 F.... pulseaudio
  CasperVersion: 1.336ubuntu1
  Date: Fri Oct 25 12:32:01 2013
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20131021.1)
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper  quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: yes
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/11/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: ChiefRiver
  dmi.board.vendor: INTEL Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/11/2012:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnChiefRiver:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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