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[Bug 1260214] Re: ASUS Taichi21 External screen doesn't work.

 

SOIMiMozO, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc2

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-203 needs-upstream-testing regression-
potential

** Summary changed:

- ASUS Taichi21 External screen doesn't work.
+ [ASUS TAICHI 21] External screen doesn't work.

** Description changed:

- This report is another entry for the bug#1205694 described
- here:https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1205694
- 
- External screen on ASUS Taichi21 ultrabook doesn't show anything. The backlight is always off also.
- Both screens are being recognaized by OS, and can be managed, but external screen is off, no matter which options are chosen.
- 
- Tested with 3.8 repository kernel, and with 3.13.0-0311300rc3 mainline
- kernel.
- 
+ External screen on ASUS Taichi21 ultrabook doesn't show anything. The
+ backlight is always off also. Both screens are being recognized by OS,
+ and can be managed, but external screen is off, no matter which options
+ are chosen. Tested with 3.8 repository kernel, and with
+ 3.13.0-0311300rc3 mainline kernel.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-34-generic 3.8.0-34.49
  ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  soimimozo   1844 F.... pulseaudio
  Date: Thu Dec 12 17:06:14 2013
  HibernationDevice: RESUME=UUID=76d4fac3-6b56-4dc2-b04b-1590849c4026
  InstallationDate: Installed on 2013-12-09 (2 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21A
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=b0c6a357-cbe3-4ed0-8193-2d90569de03d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-34-generic N/A
   linux-backports-modules-3.8.0-34-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21A.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21A.203:bd02/04/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: TAICHI21A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Summary changed:

- [ASUS TAICHI 21] External screen doesn't work.
+ 8086:0166 [ASUS TAICHI 21] External screen doesn't work.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1260214

Title:
  8086:0166 [ASUS TAICHI 21] External screen doesn't work.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  External screen on ASUS Taichi21 ultrabook doesn't show anything. The
  backlight is always off also. Both screens are being recognized by OS,
  and can be managed, but external screen is off, no matter which
  options are chosen. Tested with 3.8 repository kernel, and with
  3.13.0-0311300rc3 mainline kernel.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-34-generic 3.8.0-34.49
  ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  soimimozo   1844 F.... pulseaudio
  Date: Thu Dec 12 17:06:14 2013
  HibernationDevice: RESUME=UUID=76d4fac3-6b56-4dc2-b04b-1590849c4026
  InstallationDate: Installed on 2013-12-09 (2 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: ASUSTeK COMPUTER INC. TAICHI21A
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=b0c6a357-cbe3-4ed0-8193-2d90569de03d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-34-generic N/A
   linux-backports-modules-3.8.0-34-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: TAICHI21A.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: TAICHI21A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTAICHI21A.203:bd02/04/2013:svnASUSTeKCOMPUTERINC.:pnTAICHI21A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTAICHI21A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: TAICHI21A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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