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[Bug 1260513] Re: horizontal scrolling is broken with some external mouse devices

 

Val, could you please unplug all USB devices from your computer, plug in only the problematic USB device, immediately place the following in a terminal and attach the uncompressed results:
lsusb -v > lsusb-v.log

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- horizontal scrolling is broken with some external mouse devices
+ horizontal scrolling is broken with specific external mouse device

** Description changed:

- Submitting my hardware info in a sequel to LP #975724.
+ horizontal scrolling is broken with specific external mouse device.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.12.0-7-generic 3.12.0-7.15 [modified: boot/vmlinuz-3.12.0-7-generic]
  ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
  Uname: Linux 3.12.0-7-generic x86_64
  ApportVersion: 2.12.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC2:  val        2055 F.... pulseaudio
-  /dev/snd/controlC1:  val        2055 F.... pulseaudio
-  /dev/snd/controlC0:  val        2055 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  val        2055 F.... pulseaudio
+  /dev/snd/controlC1:  val        2055 F.... pulseaudio
+  /dev/snd/controlC0:  val        2055 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
-  [   18.719163] r8169 0000:04:00.0 eth0: link down
-  [   18.719209] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
-  [   18.719405] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
-  [   20.803774] r8169 0000:04:00.0 eth0: link up
-  [   20.803781] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
+  [   18.719163] r8169 0000:04:00.0 eth0: link down
+  [   18.719209] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
+  [   18.719405] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
+  [   20.803774] r8169 0000:04:00.0 eth0: link up
+  [   20.803781] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  Date: Thu Dec 12 17:03:45 2013
  HibernationDevice: RESUME=UUID=ac145c0d-f41b-4f64-9a96-1ca3b10a8b72
  InstallationDate: Installed on 2013-12-12 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131212)
  IwConfig:
-  eth0      no wireless extensions.
-  
-  lo        no wireless extensions.
+  eth0      no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: Gateway DX4860
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic.efi.signed root=UUID=e0d98c7c-d44d-4f1c-9754-aac8b034e434 ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.12.0-7-generic N/A
-  linux-backports-modules-3.12.0-7-generic  N/A
-  linux-firmware                            1.117
+  linux-restricted-modules-3.12.0-7-generic N/A
+  linux-backports-modules-3.12.0-7-generic  N/A
+  linux-firmware                            1.117
  RfKill:
-  
+ 
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A3
  dmi.board.name: DX4860
  dmi.board.vendor: Gateway
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd04/19/2011:svnGateway:pnDX4860:pvr:rvnGateway:rnDX4860:rvr:cvnGateway:ct3:cvr:
  dmi.product.name: DX4860
  dmi.sys.vendor: Gateway

** Summary changed:

- horizontal scrolling is broken with specific external mouse device
+ [Gateway DX4860] Horizontal scrolling is broken with specific external mouse device

** Tags added: needs-upstream-testing regression-potential

** Tags added: needs-lsusbv

-- 
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https://bugs.launchpad.net/bugs/1260513

Title:
  [Gateway DX4860] Horizontal scrolling is broken with specific external
  mouse device

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  horizontal scrolling is broken with specific external mouse device.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.12.0-7-generic 3.12.0-7.15 [modified: boot/vmlinuz-3.12.0-7-generic]
  ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
  Uname: Linux 3.12.0-7-generic x86_64
  ApportVersion: 2.12.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  val        2055 F.... pulseaudio
   /dev/snd/controlC1:  val        2055 F.... pulseaudio
   /dev/snd/controlC0:  val        2055 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   [   18.719163] r8169 0000:04:00.0 eth0: link down
   [   18.719209] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
   [   18.719405] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
   [   20.803774] r8169 0000:04:00.0 eth0: link up
   [   20.803781] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  Date: Thu Dec 12 17:03:45 2013
  HibernationDevice: RESUME=UUID=ac145c0d-f41b-4f64-9a96-1ca3b10a8b72
  InstallationDate: Installed on 2013-12-12 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131212)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Gateway DX4860
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic.efi.signed root=UUID=e0d98c7c-d44d-4f1c-9754-aac8b034e434 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.12.0-7-generic N/A
   linux-backports-modules-3.12.0-7-generic  N/A
   linux-firmware                            1.117
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A3
  dmi.board.name: DX4860
  dmi.board.vendor: Gateway
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd04/19/2011:svnGateway:pnDX4860:pvr:rvnGateway:rnDX4860:rvr:cvnGateway:ct3:cvr:
  dmi.product.name: DX4860
  dmi.sys.vendor: Gateway

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