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[Bug 1260513] Re: [Gateway DX4860] Horizontal scrolling is broken with specific external mouse device

 

Christopher,

My USB listing is attached. As you requested, I unplugged all USB
devices first, then plugged in the mouse device (note important details
below) and then executed "lsusb -v", with sudo of course.

Please note that this problem is specific to the mouse, not to Gateway
DX4860. This computer system came with its own two-button mouse which I
immediately replaced with 9-button Microsoft Wireless Laser Mouse 5000.
To be precise, this mouse is part of a mouse+keyboard combo. The
accompanying keyboard device is Microsoft Wireless Comfort Keyboard
4000. Both mouse and keyboard are wirelessly connected to the same USB
transceiver. It is the USB transceiver device that I unplugged and then
plugged back before executing "lsusb -v".

I should perhaps note again, just for the record under this bug report,
that the proposed fix in LP: # 926917 worked perfectly for me on LTS
12.04, completely fixing the problem with horizontal scrolling.

** Attachment added: "lsusb-v.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1260513/+attachment/3928466/+files/lsusb-v.log

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https://bugs.launchpad.net/bugs/1260513

Title:
  [Gateway DX4860] Horizontal scrolling is broken with specific external
  mouse device

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  horizontal scrolling is broken with specific external mouse device.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.12.0-7-generic 3.12.0-7.15 [modified: boot/vmlinuz-3.12.0-7-generic]
  ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
  Uname: Linux 3.12.0-7-generic x86_64
  ApportVersion: 2.12.7-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  val        2055 F.... pulseaudio
   /dev/snd/controlC1:  val        2055 F.... pulseaudio
   /dev/snd/controlC0:  val        2055 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   [   18.719163] r8169 0000:04:00.0 eth0: link down
   [   18.719209] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
   [   18.719405] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
   [   20.803774] r8169 0000:04:00.0 eth0: link up
   [   20.803781] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  Date: Thu Dec 12 17:03:45 2013
  HibernationDevice: RESUME=UUID=ac145c0d-f41b-4f64-9a96-1ca3b10a8b72
  InstallationDate: Installed on 2013-12-12 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20131212)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Gateway DX4860
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.12.0-7-generic.efi.signed root=UUID=e0d98c7c-d44d-4f1c-9754-aac8b034e434 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.12.0-7-generic N/A
   linux-backports-modules-3.12.0-7-generic  N/A
   linux-firmware                            1.117
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/19/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A3
  dmi.board.name: DX4860
  dmi.board.vendor: Gateway
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd04/19/2011:svnGateway:pnDX4860:pvr:rvnGateway:rnDX4860:rvr:cvnGateway:ct3:cvr:
  dmi.product.name: DX4860
  dmi.sys.vendor: Gateway

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