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[Bug 916389] Re: Unable to read the attached DVDROM during System Testing

 

Dr. Doc Happy Retupmoc, this bug was reported a while ago and there
hasn't been any activity in it recently. We were wondering if this is
still an issue? If so, could you please test for this with the latest
development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: needs-full-computer-model

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/916389

Title:
  Unable to read the attached DVDROM during System Testing

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This step

  Please insert appropriate non-blank media into your optical drive(s)
  and click "Test" to automatically test reading.

  The test result will be updated when the test is complete.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-12-generic 3.0.0-12.20
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  AcpiTables: (gksu:11630): Gtk-WARNING **: Unable to locate theme engine in module_path: "pixmap",
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     3330 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xdf000000 irq 11'
     Mixer name	: 'Nvidia MCP77/78 HDMI'
     Components	: 'HDA:111d76b2,103c30f6,00100302 HDA:11c11040,103c137e,00100200 HDA:10de0006,10de0101,00100000'
     Controls      : 25
     Simple ctrls  : 14
  CasperVersion: 1.287
  CheckboxCommand: optical_read_test /dev/sr1
  CheckboxData: Unable to test. Privileges are required for this job.
  CheckboxDescription:
   Please insert appropriate non-blank media into your optical drive(s) and click "Test" to automatically test reading.
   
   The test result will be updated when the test is complete.
  CheckboxTest: optical/read_sr1
  Date: Sat Jan 14 05:19:47 2012
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash --  acpi=off noapic nolapic nodmraid nomodeset apt-setup/restricted=false apt-setup/multiverse=false access=m2
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-12-generic N/A
   linux-backports-modules-3.0.0-12-generic  N/A
   linux-firmware                            1.60
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/29/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.2D
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 30F4
  dmi.board.vendor: Compal
  dmi.board.version: 99.B6
  dmi.chassis.type: 10
  dmi.chassis.vendor: Compal
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.2D:bd11/29/2010:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrF.2D:rvnCompal:rn30F4:rvr99.B6:cvnCompal:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv7 Notebook PC
  dmi.product.version: F.2D
  dmi.sys.vendor: Hewlett-Packard

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