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[Bug 1010854] Re: [HP EliteBook 8540p] linux-crashdump not producing coredump nor rebooting

 

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929718/+files/AlsaInfo.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929719/+files/BootDmesg.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929721/+files/CurrentDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929720/+files/CRDA.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929722/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929723/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929724/+files/Lsusb.txt

** Attachment removed: "PccardctlIdent.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929725/+files/PccardctlIdent.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929726/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929727/+files/ProcEnviron.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929728/+files/ProcInterrupts.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929730/+files/PulseList.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929731/+files/RfKill.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929729/+files/ProcModules.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929732/+files/UdevDb.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929733/+files/UdevLog.txt

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1010854/+attachment/3929734/+files/WifiSyslog.txt

** Tags removed: bios-outdated-f.0f
** Tags added: latest-bios-f.0f

** Description changed:

  Hello,
  
  since Ubuntu Precise, linux-crashdump isn't working anymore for me.
  When I trigger a crash with
  echo 'c' > /proc/sysrq-trigger
  
  the machine freezes. I see the disk-light blinking for a short time. But
  then, the host does not reboot automatically, and no dump-file is in
  /var/crash.
  
  With Oneiric everything worked as expected.
  
- 
  How can I provide more debugging info to you?
  
  Thanks,
  Christoph
- --- 
+ ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu9
  Architecture: amd64
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  christoph   3120 F.... pulseaudio
-  /dev/snd/controlC0:  christoph   3120 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  christoph   3120 F.... pulseaudio
+  /dev/snd/controlC0:  christoph   3120 F.... pulseaudio
  CRDA:
-  country BE:
-  	(2402 - 2482 @ 40), (N/A, 20)
-  	(5170 - 5250 @ 40), (N/A, 20)
-  	(5250 - 5330 @ 40), (N/A, 20), DFS
-  	(5490 - 5710 @ 40), (N/A, 27), DFS
+  country BE:
+   (2402 - 2482 @ 40), (N/A, 20)
+   (5170 - 5250 @ 40), (N/A, 20)
+   (5250 - 5330 @ 40), (N/A, 20), DFS
+   (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xd7520000 irq 54'
-    Mixer name	: 'IDT 92HD75B3X5'
-    Components	: 'HDA:111d7603,103c1521,00100202 HDA:11c11040,103c3066,00100200'
-    Controls      : 19
-    Simple ctrls  : 10
+  Card hw:0 'Intel'/'HDA Intel at 0xd7520000 irq 54'
+    Mixer name	: 'IDT 92HD75B3X5'
+    Components	: 'HDA:111d7603,103c1521,00100202 HDA:11c11040,103c3066,00100200'
+    Controls      : 19
+    Simple ctrls  : 10
  Card1.Amixer.info:
-  Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
-    Mixer name	: 'Nvidia GPU 0a HDMI/DP'
-    Components	: 'HDA:10de000a,10de0101,00100100'
-    Controls      : 24
-    Simple ctrls  : 4
+  Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
+    Mixer name	: 'Nvidia GPU 0a HDMI/DP'
+    Components	: 'HDA:10de000a,10de0101,00100100'
+    Controls      : 24
+    Simple ctrls  : 4
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=92b841ca-8d28-483f-857f-831a55bd39b0
  InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Hewlett-Packard HP EliteBook 8540p
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  PccardctlStatus:
-  Socket 0:
-    3.3V
-   16-bit
-   PC Card
-    Subdevice 0 (function 0) bound to driver "pata_pcmcia"
+  Socket 0:
+    3.3V
+   16-bit
+   PC Card
+    Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcEnviron:
-  LANGUAGE=
-  TERM=xterm
-  PATH=(custom, user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=
+  TERM=xterm
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-mptcp root=UUID=f86b03ff-e7eb-4ba4-9009-1ec1b5856035 ro vga=773 crashkernel=384M-2G:128M,2G-:128M
  ProcVersionSignature: Ubuntu 3.2.0-25.42-mptcp 3.2.18
  RelatedPackageVersions:
-  linux-restricted-modules-3.2.0-25-mptcp N/A
-  linux-backports-modules-3.2.0-25-mptcp  N/A
-  linux-firmware                          1.79
+  linux-restricted-modules-3.2.0-25-mptcp N/A
+  linux-backports-modules-3.2.0-25-mptcp  N/A
+  linux-firmware                          1.79
  StagingDrivers: mei
  Tags:  precise staging
  Uname: Linux 3.2.0-25-mptcp x86_64
  UpgradeStatus: Upgraded to precise on 2012-04-29 (40 days ago)
  UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare uml-net
  dmi.bios.date: 08/23/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CVD Ver. F.0B
  dmi.board.name: 1521
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 32.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CVDVer.F.0B:bd08/23/2010:svnHewlett-Packard:pnHPEliteBook8540p:pvr:rvnHewlett-Packard:rn1521:rvrKBCVersion32.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8540p
  dmi.sys.vendor: Hewlett-Packard
- --- 
- ApportVersion: 2.12.5-0ubuntu2.2
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  christoph   3350 F.... pulseaudio
-  /dev/snd/controlC0:  christoph   3350 F.... pulseaudio
- DistroRelease: Ubuntu 13.10
- HibernationDevice: RESUME=UUID=92b841ca-8d28-483f-857f-831a55bd39b0
- InstallationDate: Installed on 2010-11-18 (1123 days ago)
- InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
- MachineType: Hewlett-Packard HP EliteBook 8540p (NU486AV)
- MarkForUpload: True
- NonfreeKernelModules: nvidia
- Package: linux (not installed)
- PccardctlStatus:
-  Socket 0:
-    3.3V
-   16-bit
-   PC Card
-    Subdevice 0 (function 0) bound to driver "pata_pcmcia"
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=f86b03ff-e7eb-4ba4-9009-1ec1b5856035 ro vga=773 crashkernel=384M-2G:64M,2G-:128M
- ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
- RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-15-generic N/A
-  linux-backports-modules-3.11.0-15-generic  N/A
-  linux-firmware                             1.116
- Tags:  saucy
- Uname: Linux 3.11.0-15-generic x86_64
- UpgradeStatus: Upgraded to saucy on 2013-10-17 (58 days ago)
- UserGroups: adm admin cdrom dialout kvm libvirtd lpadmin netdev plugdev sambashare scanner uml-net
- dmi.bios.date: 03/09/2011
- dmi.bios.vendor: Hewlett-Packard
- dmi.bios.version: 68CVD Ver. F.0F
- dmi.board.name: 1521
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: KBC Version 32.33
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.modalias: dmi:bvnHewlett-Packard:bvr68CVDVer.F.0F:bd03/09/2011:svnHewlett-Packard:pnHPEliteBook8540p(NU486AV):pvr:rvnHewlett-Packard:rn1521:rvrKBCVersion32.33:cvnHewlett-Packard:ct10:cvr:
- dmi.product.name: HP EliteBook 8540p (NU486AV)
- dmi.sys.vendor: Hewlett-Packard

** Description changed:

- Hello,
- 
- since Ubuntu Precise, linux-crashdump isn't working anymore for me.
- When I trigger a crash with
+ Since Ubuntu Precise, linux-crashdump isn't working anymore for me. When I trigger a crash with:
  echo 'c' > /proc/sysrq-trigger
  
  the machine freezes. I see the disk-light blinking for a short time. But
  then, the host does not reboot automatically, and no dump-file is in
- /var/crash.
+ /var/crash. With Oneiric everything worked as expected.
  
- With Oneiric everything worked as expected.
- 
- How can I provide more debugging info to you?
- 
- Thanks,
- Christoph
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu9
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  christoph   3120 F.... pulseaudio
   /dev/snd/controlC0:  christoph   3120 F.... pulseaudio
  CRDA:
   country BE:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd7520000 irq 54'
     Mixer name	: 'IDT 92HD75B3X5'
     Components	: 'HDA:111d7603,103c1521,00100202 HDA:11c11040,103c3066,00100200'
     Controls      : 19
     Simple ctrls  : 10
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
     Mixer name	: 'Nvidia GPU 0a HDMI/DP'
     Components	: 'HDA:10de000a,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=92b841ca-8d28-483f-857f-831a55bd39b0
  InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Hewlett-Packard HP EliteBook 8540p
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-mptcp root=UUID=f86b03ff-e7eb-4ba4-9009-1ec1b5856035 ro vga=773 crashkernel=384M-2G:128M,2G-:128M
  ProcVersionSignature: Ubuntu 3.2.0-25.42-mptcp 3.2.18
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-25-mptcp N/A
   linux-backports-modules-3.2.0-25-mptcp  N/A
   linux-firmware                          1.79
  StagingDrivers: mei
  Tags:  precise staging
  Uname: Linux 3.2.0-25-mptcp x86_64
  UpgradeStatus: Upgraded to precise on 2012-04-29 (40 days ago)
  UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare uml-net
  dmi.bios.date: 08/23/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CVD Ver. F.0B
  dmi.board.name: 1521
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 32.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CVDVer.F.0B:bd08/23/2010:svnHewlett-Packard:pnHPEliteBook8540p:pvr:rvnHewlett-Packard:rn1521:rvrKBCVersion32.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8540p
  dmi.sys.vendor: Hewlett-Packard

-- 
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https://bugs.launchpad.net/bugs/1010854

Title:
  [HP EliteBook 8540p] linux-crashdump not producing coredump nor
  rebooting

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Since Ubuntu Precise, linux-crashdump isn't working anymore for me. When I trigger a crash with:
  echo 'c' > /proc/sysrq-trigger

  the machine freezes. I see the disk-light blinking for a short time.
  But then, the host does not reboot automatically, and no dump-file is
  in /var/crash. With Oneiric everything worked as expected.

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu9
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  christoph   3120 F.... pulseaudio
   /dev/snd/controlC0:  christoph   3120 F.... pulseaudio
  CRDA:
   country BE:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd7520000 irq 54'
     Mixer name	: 'IDT 92HD75B3X5'
     Components	: 'HDA:111d7603,103c1521,00100202 HDA:11c11040,103c3066,00100200'
     Controls      : 19
     Simple ctrls  : 10
  Card1.Amixer.info:
   Card hw:1 'NVidia'/'HDA NVidia at 0xd3000000 irq 16'
     Mixer name	: 'Nvidia GPU 0a HDMI/DP'
     Components	: 'HDA:10de000a,10de0101,00100100'
     Controls      : 24
     Simple ctrls  : 4
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=92b841ca-8d28-483f-857f-831a55bd39b0
  InstallationMedia: Kubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: Hewlett-Packard HP EliteBook 8540p
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcEnviron:
   LANGUAGE=
   TERM=xterm
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-mptcp root=UUID=f86b03ff-e7eb-4ba4-9009-1ec1b5856035 ro vga=773 crashkernel=384M-2G:128M,2G-:128M
  ProcVersionSignature: Ubuntu 3.2.0-25.42-mptcp 3.2.18
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-25-mptcp N/A
   linux-backports-modules-3.2.0-25-mptcp  N/A
   linux-firmware                          1.79
  StagingDrivers: mei
  Tags:  precise staging
  Uname: Linux 3.2.0-25-mptcp x86_64
  UpgradeStatus: Upgraded to precise on 2012-04-29 (40 days ago)
  UserGroups: adm admin cdrom dialout lpadmin netdev plugdev sambashare uml-net
  dmi.bios.date: 08/23/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CVD Ver. F.0B
  dmi.board.name: 1521
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 32.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CVDVer.F.0B:bd08/23/2010:svnHewlett-Packard:pnHPEliteBook8540p:pvr:rvnHewlett-Packard:rn1521:rvrKBCVersion32.32:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8540p
  dmi.sys.vendor: Hewlett-Packard

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