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[Bug 1261237] Re: System crashes (freezes) while LibreOffice is running

 

Hotteterre, as per http://www.asus.com/Notebooks_Ultrabooks/K70IO/#support an update is available for your BIOS (220). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-220

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- System crashes (freezes) while LibreOffice is running
+ [Asus K70IO] System crashes (freezes) while LibreOffice is running

** Summary changed:

- [Asus K70IO] System crashes (freezes) while LibreOffice is running
+ 10de:0653 [Asus K70IO] System crashes (freezes) while LibreOffice is running

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https://bugs.launchpad.net/bugs/1261237

Title:
  10de:0653 [Asus K70IO] System crashes (freezes) while LibreOffice is
  running

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On Ubuntu 13.10 with Nvidia proprietary drivers, if any of LibreOffice
  applications is running, after a while the system freezes.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CheckboxSubmission: 99cf2ef54ffbe2870a0a50494c3da3f0
  CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
  Date: Mon Dec 16 00:46:03 2013
  HibernationDevice: RESUME=UUID=fe903fed-1cbb-439e-b68c-f525d022bbde
  InstallationDate: Installed on 2010-08-26 (1207 days ago)
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
  MachineType: ASUSTeK Computer Inc. K70IO
  MarkForUpload: True
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=4e4f6207-dfd7-44b5-b5a3-f53a6ae0a17f ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-01 (75 days ago)
  WifiSyslog:
   Dec 16 00:22:59 luca-laptop NetworkManager[902]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted
   Dec 16 00:28:59 luca-laptop NetworkManager[902]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted
   Dec 16 00:35:13 luca-laptop kernel: [ 1081.998640] perf samples too long (5003 > 5000), lowering kernel.perf_event_max_sample_rate to 25000
  dmi.bios.date: 09/11/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: K70IO
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr216:bd09/11/2009:svnASUSTeKComputerInc.:pnK70IO:pvr1.0:rvnASUSTeKComputerInc.:rnK70IO:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
  dmi.product.name: K70IO
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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