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Message #34503
[Bug 1261237] Re: System crashes (freezes) while LibreOffice is running
Hotteterre, as per http://www.asus.com/Notebooks_Ultrabooks/K70IO/#support an update is available for your BIOS (220). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and just provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-220
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- System crashes (freezes) while LibreOffice is running
+ [Asus K70IO] System crashes (freezes) while LibreOffice is running
** Summary changed:
- [Asus K70IO] System crashes (freezes) while LibreOffice is running
+ 10de:0653 [Asus K70IO] System crashes (freezes) while LibreOffice is running
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https://bugs.launchpad.net/bugs/1261237
Title:
10de:0653 [Asus K70IO] System crashes (freezes) while LibreOffice is
running
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
On Ubuntu 13.10 with Nvidia proprietary drivers, if any of LibreOffice
applications is running, after a while the system freezes.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CheckboxSubmission: 99cf2ef54ffbe2870a0a50494c3da3f0
CheckboxSystem: b8f3ec504801f13fc208edb5c785b099
Date: Mon Dec 16 00:46:03 2013
HibernationDevice: RESUME=UUID=fe903fed-1cbb-439e-b68c-f525d022bbde
InstallationDate: Installed on 2010-08-26 (1207 days ago)
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
MachineType: ASUSTeK Computer Inc. K70IO
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=4e4f6207-dfd7-44b5-b5a3-f53a6ae0a17f ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-01 (75 days ago)
WifiSyslog:
Dec 16 00:22:59 luca-laptop NetworkManager[902]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted
Dec 16 00:28:59 luca-laptop NetworkManager[902]: <warn> nl_recvmsgs() error: (-33) Dump inconsistency detected, interrupted
Dec 16 00:35:13 luca-laptop kernel: [ 1081.998640] perf samples too long (5003 > 5000), lowering kernel.perf_event_max_sample_rate to 25000
dmi.bios.date: 09/11/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K70IO
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr216:bd09/11/2009:svnASUSTeKComputerInc.:pnK70IO:pvr1.0:rvnASUSTeKComputerInc.:rnK70IO:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: K70IO
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
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References