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[Bug 994203] Re: 10de:0247 [Acer Aspire 9300] Xorg freeze with Nouveau

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Tue, 17 Dec 2013 00:50:57 -0000
Reply-to: Bug 994203 <994203@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hugo Venhorst, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect 994203

** Project changed: xserver-xorg-driver-ati => linux (Ubuntu)

** No longer affects: linux (Ubuntu)

** Project changed: xserver-xorg-video-intel => nouveau

** Description changed:

- i'm experiencing random freezes.
- the system freezes at seemingly random points and leaves me with only a cursor.
- i can reboot through CTRL+ALT+SysRq REISUB, and it does close open programs properly, though unsaved data is lost.
- 
- it happened while 
- -using firefox with 5 tabs open, but otherwise idle; 
+ I'm experiencing random freezes. the system freezes at seemingly random points and leaves me with only a cursor. i can reboot through CTRL+ALT+SysRq REISUB, and it does close open programs properly, though unsaved data is lost. It happened while:
+ -using firefox with 5 tabs open, but otherwise idle;
  -using Firefox, scrolling down a long webpage. the scrolling seemed to overflow and firefox greyed out, then system freeze;
  -using LibreOffice, 1 document open, editing a textbox, specifically clicking away from the textbox.
  
  i did play some youtube videos both full screen and in a tab, but didn't
  notice performance issues. didn't invoke a freeze.
  
- OS: ubuntu 12.04 64 bit
- kernel: 3.2.0.24 generic
- Gnome 3.4.1
- Device: Acer 9300 laptop
- RAM: 1.7 GiB
- CPU: AMD Athlon(tm) 64 X2 Dual-Core Processor TK-53 × 2
- Graphics card: NVIDIA GeForce Go 6100
- Graphics driver: Nouveau
- 
  I'm on Nouveau because of the NVIDIA security patch debacle (bug 982485)
- 
- the system freezes at seemingly random points and leaves me with only a cursor.
- i can reboot through CTRL+ALT+SysRq REISUB, and it does close open programs properly, though unsaved data is lost.
- 
- i am at a loss what commands to type to get more info but am willing to
- help
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,snap,gnomecompat,place,move,dbus,mousepoll,compiztoolbox,clone,grid,imgpng,resize,vpswitch,wall,regex,session,unitymtgrabhandles,animation,fade,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  Date: Thu May  3 22:15:31 2012
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
-  NVIDIA Corporation C51 [GeForce Go 6100] [10de:0247] (rev a2) (prog-if 00 [VGA controller])
-    Subsystem: Acer Incorporated [ALI] Device [1025:0112]
+  NVIDIA Corporation C51 [GeForce Go 6100] [10de:0247] (rev a2) (prog-if 00 [VGA controller])
+    Subsystem: Acer Incorporated [ALI] Device [1025:0112]
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 002 Device 002: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 002: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter
  MachineType: Acer Aspire 9300
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
+  Socket 0:
+    no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=b477abfb-191f-4f20-b02a-0686e36f2481 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/15/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.19
  dmi.board.name: Myallm
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd05/15/2007:svnAcer:pnAspire9300:pvr0100:rvnAcer:rnMyallm:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 9300
  dmi.product.version: 0100
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.7.6-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

** Tags added: bios-outdated-1.20

** Attachment removed: "X.org.0.log"
   https://bugs.launchpad.net/nouveau/+bug/994203/+attachment/3178970/+files/xorg_freeze_Xorg.0.log.txt

** Attachment removed: "dmesg"
   https://bugs.launchpad.net/nouveau/+bug/994203/+attachment/3178971/+files/xorg_freeze_dmesg.txt

** Attachment removed: "crash-dmesg.txt"
   https://bugs.launchpad.net/nouveau/+bug/994203/+attachment/3470340/+files/crash-dmesg.txt

** Attachment removed: "crash-kern.log"
   https://bugs.launchpad.net/nouveau/+bug/994203/+attachment/3470341/+files/crash-kern.log

** Attachment removed: "crash-syslog.txt"
   https://bugs.launchpad.net/nouveau/+bug/994203/+attachment/3470342/+files/crash-syslog.txt

** Attachment removed: "crash-xorg.log"
   https://bugs.launchpad.net/nouveau/+bug/994203/+attachment/3470343/+files/crash-xorg.log

** Changed in: xserver-xorg-video-nouveau (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/994203

Title:
  10de:0247 [Acer Aspire 9300] Xorg freeze with Nouveau

Status in Accelerated Xorg driver for nVidia cards:
  New
Status in “xserver-xorg-video-nouveau” package in Ubuntu:
  Incomplete

Bug description:
  I'm experiencing random freezes. the system freezes at seemingly random points and leaves me with only a cursor. i can reboot through CTRL+ALT+SysRq REISUB, and it does close open programs properly, though unsaved data is lost. It happened while:
  -using firefox with 5 tabs open, but otherwise idle;
  -using Firefox, scrolling down a long webpage. the scrolling seemed to overflow and firefox greyed out, then system freeze;
  -using LibreOffice, 1 document open, editing a textbox, specifically clicking away from the textbox.

  i did play some youtube videos both full screen and in a tab, but
  didn't notice performance issues. didn't invoke a freeze.

  I'm on Nouveau because of the NVIDIA security patch debacle (bug
  982485)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu1
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,snap,gnomecompat,place,move,dbus,mousepoll,compiztoolbox,clone,grid,imgpng,resize,vpswitch,wall,regex,session,unitymtgrabhandles,animation,fade,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  Date: Thu May  3 22:15:31 2012
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation C51 [GeForce Go 6100] [10de:0247] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0112]
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 0a81:0205 Chesen Electronics Corp. PS/2 Keyboard+Mouse Adapter
  MachineType: Acer Aspire 9300
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=b477abfb-191f-4f20-b02a-0686e36f2481 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/15/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.19
  dmi.board.name: Myallm
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.19:bd05/15/2007:svnAcer:pnAspire9300:pvr0100:rvnAcer:rnMyallm:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 9300
  dmi.product.version: 0100
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.7.6-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.32-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

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