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[Bug 501006] Re: Huawei USB modem intermittently not detected: loop of "deferring support check"

 

Eduard Grebe, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Package changed: modemmanager (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/501006

Title:
  Huawei USB modem intermittently not detected: loop of "deferring
  support check"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: network-manager

  I'm running Karmic x64 on an Acer TravelMate 6292.

  When I plug in my Huawei E172 USB HSPA modem, it sometimes shows up in
  Network Manager and other times not. I can sometimes fix it by
  unplugging and plugging in again (in another USB port). When it is not
  detected, I see the following in the syslog:

  eduard@maantop:~$ tail -f /var/log/syslog
  Dec 28 15:08:53 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:08:53 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:08:56 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:08:56 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:08:59 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:08:59 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:02 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:02 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:05 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:05 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:08 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:08 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:11 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:11 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:14 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:14 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:17 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:17 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:20 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:20 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:23 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:23 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:26 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:26 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:29 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:29 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:32 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:32 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:35 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:35 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:38 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:38 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:41 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:41 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:44 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:44 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:47 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:47 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:50 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:50 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:53 maantop modem-manager: (ttyUSB1): re-checking support...
  Dec 28 15:09:53 maantop modem-manager: (Huawei): (ttyUSB1) deferring support check
  Dec 28 15:09:54 maantop kernel: [121367.290085] usb 5-2: USB disconnect, address 7
  Dec 28 15:09:54 maantop kernel: [121367.292112] option: option_instat_callback: error -108
  Dec 28 15:09:54 maantop kernel: [121367.292405] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
  Dec 28 15:09:54 maantop kernel: [121367.292435] option 5-2:1.0: device disconnected
  Dec 28 15:09:54 maantop kernel: [121367.292635] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
  Dec 28 15:09:54 maantop kernel: [121367.292663] option 5-2:1.1: device disconnected

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