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[Bug 476260] Re: USB sound card gets pulseaudio and the kernel to fail

 

Jeremy, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder, but the one at the top) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc4

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/476260

Title:
  USB sound card gets pulseaudio and the kernel to fail

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: ubuntu-docs

  Hi everyone,

  I have two USB soundcards and this bug happens whatever the card.
  After a while into every single session, my USB soundcard stops
  reacting (no more sound, can't control the volume) and I get these
  errors :

  Nov  4 12:01:58 shao197-laptop kernel: [ 1476.804056] timeout: still 3 active urbs..
  Nov  4 12:02:14 shao197-laptop kernel: [ 1492.928930] 3:1:1: usb_set_interface failed
  Nov  4 12:02:19 shao197-laptop kernel: [ 1497.928129] 3:1:1: usb_set_interface failed
  Nov  4 12:02:24 shao197-laptop kernel: [ 1502.928319] 3:1:1: usb_set_interface failed
  Nov  4 12:02:29 shao197-laptop kernel: [ 1507.928501] 3:1:1: usb_set_interface failed
  Nov  4 12:02:34 shao197-laptop pulseaudio[1474]: alsa-sink.c: Failed to set hardware parameters: Input/output error
  Nov  4 12:02:34 shao197-laptop kernel: [ 1512.928710] 3:1:1: usb_set_interface failed
  Nov  4 12:02:39 shao197-laptop kernel: [ 1517.928891] 3:1:1: usb_set_interface failed

  And then a bit later :

  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488063] INFO: task khubd:19 blocked for more than 120 seconds.
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488069] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488073] khubd         D c08145c0     0    19      2 0x00000000
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488080]  db8e5e30 00000046 c2814000 c08145c0 db876718 c08145c0 3558f92b 00000192
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488089]  c08145c0 c08145c0 db876718 c08145c0 00000000 00000192 c08145c0 da892700
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488098]  db876480 d0e47000 db8e5e38 d27e3540 db8e5e54 c0410bf5 00000000 db876480
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488106] Call Trace:
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488121]  [<c0410bf5>] usb_kill_urb+0x65/0xa0
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488129]  [<c015c280>] ? autoremove_wake_function+0x0/0x40
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488135]  [<c040f83f>] usb_hcd_flush_endpoint+0xaf/0x100
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488140]  [<c0411679>] usb_disable_endpoint+0x49/0x80
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488145]  [<c04116ce>] usb_disable_device+0x1e/0xf0
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488149]  [<c040c37e>] usb_disconnect+0x9e/0x110
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488154]  [<c040c72c>] hub_port_connect_change+0x7c/0x830
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488159]  [<c0412400>] ? usb_control_msg+0xd0/0x120
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488166]  [<c0400100>] ? ppp_mp_reconstruct+0x210/0x2c0
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488170]  [<c040df95>] hub_events+0x1f5/0x500
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488178]  [<c056e97c>] ? schedule+0x40c/0x730
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488183]  [<c015c3da>] ? finish_wait+0x4a/0x70
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488188]  [<c040e2a0>] ? hub_thread+0x0/0x150
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488192]  [<c040e2d5>] hub_thread+0x35/0x150
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488197]  [<c015c280>] ? autoremove_wake_function+0x0/0x40
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488201]  [<c015bf8c>] kthread+0x7c/0x90
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488206]  [<c015bf10>] ? kthread+0x0/0x90
  Nov  4 12:15:21 shao197-laptop kernel: [ 2280.488212]  [<c0104007>] kernel_thread_helper+0x7/0x10

  I have to restart to get the sound back. Disconnecting the soundcard
  and replugging it doesn't help at all.

  I use Ubuntu 9.10 final and the 1:0.9.19-0ubuntu4 version of PulseAudio.
  Tell me if you need more info.

  Thanks.

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