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Message #34829
[Bug 320173] Re: [jaunty] Mouse and keyboard stop responding
Emilio, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
Also, could you please test the latest upstream kernel available (not the daily folder, but the one at the top) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc4
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** This bug is no longer a duplicate of bug 41301
Mouse clicks stop working sporadically
** Summary changed:
- [jaunty] Mouse and keyboard stop responding
+ [Acer Aspire 6930] Mouse and keyboard stop responding
** Package changed: xserver-xorg-input-evdev (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/320173
Title:
[Acer Aspire 6930] Mouse and keyboard stop responding
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Randomly, the system stops responding to keyboard and mouse input.
Both the mouse and the touchpad still move the pointer, but clicking
does nothing. As regards the keyboard, it doesn't input anything on
applications, nor hotkeys work. The system itself is responsive (for
example, the network applet signal meter moves, the time applet
changes as time passes, etc). Changing to terminals doesn't work
either, but Sysrq does. I can restart the system through pressing the
power button and waiting for the 60 seconds on the window that
appears, or by using sysrq (Alt+Impr Pant+REISUB)
I'm using an updated Ubuntu Jaunty, on an acer Aspire 6930 laptop. The
touchpad is a synaptics one, and the mouse is a Microsoft Confort
Optical Mouse 3000.
(By the way, I didn't report using ubuntu-bug -p xorg as suggested, as
it throws an error - I think I should fill in a bug report for that
too)
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